Business Details
50+ Years
experience
Your Trusted Transportation & Logistics Partner
At UniGroup, we are proud to be a cooperative dedicated to delivering industry-leading transportation solutions for our customers and members. With a focus on premier customer experiences, quality, and innovation, we have grown to become the nation's largest household goods relocation organization. Our portfolio includes world-class brands such as United Van Lines, Mayflower Transit, UniGroup Logistics, and UniGroup Worldwide, all supported by a network of van lines agents who bring unparalleled expertise to the transportation and logistics industry. For nearly a century, our family of brands has provided customized mobility solutions to families, companies, and military members across the United States and globally.We are committed to maintaining our rich tradition of quality, stability, and longevity while continuously evolving to meet the changing needs of our clients. Our team of professionals works tirelessly to ensure seamless experiences through comprehensive supply chain solutions and expert international moving services. Whether through corporate roles at our Home Office in suburban St. Louis or through our network of over 500 agency locations nationwide, we strive to offer exciting opportunities for individuals seeking careers in transportation and logistics. We believe our success is driven by our people, our heritage, and our unwavering commitment to customer satisfaction.
Services
Household Relocation
Supply Chain Solutions
International Moving
Corporate Relocation
Storage Solutions
Customs Brokerage
Military Moves
Move Management
Driver Careers
Agent Partnerships
Details
- Year established: 1924
Highlights and features
- We are the nation's largest household goods relocation organization.
- Our network includes 200 affiliated agencies for comprehensive coverage.
- We provide customized transportation solutions for families and businesses.
- We have a century-long history of serving military members' relocation needs.
- Our global presence spans over 160 countries through UniGroup Worldwide.
Services
Household Relocation
We specialize in comprehensive household goods relocation solutions for families across the United States. Our services include packing, transportation, and delivery of personal belongings using professionally trained staff and modern equipment. With United Van Lines and Mayflower Transit, we offer customizable options to meet specific moving needs while maintaining industry-leading quality standards.
Supply Chain Solutions
Our UniGroup Logistics division provides end-to-end supply chain solutions through a network of transportation experts. We offer customized freight management, warehousing, and distribution services designed to optimize efficiency for businesses of all sizes. Our heritage from Mayflower and United Van Lines ensures reliable, high-touch logistics coordination for complex transportation requirements.
International Moving
UniGroup Worldwide Moving delivers expert international relocation services to over 160 countries. We combine local market knowledge with global coordination capabilities to ensure seamless transitions for individuals and corporate transferees. Our services include customs clearance assistance, specialized packing for international transport, and destination support for overseas moves.
Corporate Relocation
We provide tailored transportation solutions for corporate clients requiring employee relocation services. Our dedicated move management team coordinates large-scale relocations with minimal disruption to business operations. Through our network of affiliated agencies, we offer consistent service quality across multiple locations while maintaining detailed tracking of corporate assets during transit.
Driver Careers
We offer professional driving careers for CDL-A household goods truck operators through our network of 500+ agency locations. Drivers benefit from route flexibility, competitive compensation, and access to modern equipment. Our driver development programs support career growth while maintaining high service standards for our customers nationwide.
Questions
What transportation services does UniGroup offer?
We provide household relocation, supply chain solutions, international moving, corporate relocation, and specialized logistics services through our network of brands and agents.
How can I become a driver with UniGroup?
Visit our careers page to explore driving opportunities with our network of 500+ agency locations offering CDL-A household goods transportation roles.
Do you offer international moving services?
Yes, UniGroup Worldwide Moving provides expert relocation services in over 160 countries with local knowledge and global coordination.
What corporate career opportunities are available?
We offer positions in business development, corporate finance, move management, marketing, and specialized logistics roles at our St. Louis headquarters.
How long has UniGroup been in business?
Our family of brands has provided transportation solutions since 1924, with a century-long commitment to quality and innovation.
Can I start my own moving agency with UniGroup?
Yes, we offer agent partnership opportunities with United Van Lines and Mayflower Transit, providing support for entrepreneurs in the transportation industry.
Reviews (7)
Megan Stallings
Jun 14, 2022
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Unigroup has been responsible for our military move, which is turning out to be the worst experience we've had in 12 years of moving. They are providing no solutions or answers. We are currently surrounded by boxes with no answer as to when a driver will be available to pick up or transport our household goods. The most frustrating part is the lack of communication. Our move coordinator is impossible to reach by telephone, but sends vague emails. Today, she was even unaware that our household goods were still in our home, even though just yesterday she was supposedly working out a solution to this. If they are assigned to be your moving coordinator, please request a different one.
Bryant
Jun 12, 2022
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This company should step aside and let a legitimate company takeover. They outright lied for coordination on a recent move. They said one thing and did another. The only reliable thing about this company are the reviews this place earns. If you are in the military or doing a military move, contact your local transportation office and speak the truth. That way this company loses its contract.
William F.
Mar 01, 2022
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*Update: Since posting my first review I received communication from someone who had an extremely similar experience to mine. She said UniGroup's representative even gave her the wrong date (past the actual due date) for an insurance claim and after reading my review she's certain they do it intentionally to avoid responsibility.
Francine J.
Feb 25, 2022
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Horrible communication. And still waiting on a response from them regarding reimbursement and how to file a claim for my missing items (still waiting on a response from Kimberly Perez who I emailed two days ago) I spoke with someone in claims department almost a month ago and apparently they had my address wrong for one of the checks but not the other which doesn't make sense. (And still waiting on reimbursement ) The move was incredibly difficult.
I would go into more detail but I'm just tired of it all. If you have a choice please don't use them. I would rather have broken my back and moved our things myself because this was ridiculous.
I would go into more detail but I'm just tired of it all. If you have a choice please don't use them. I would rather have broken my back and moved our things myself because this was ridiculous.
Tim M.
Feb 01, 2022
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Our shipment delivered over three weeks late due to an unrealistic timing estimate and lack of urgency within their logistic's and operations department. Customer Service is non-communicative and Managers repeatedly promise contact then fail to meet their promises. I've been waiting for a manager to call me back for 13 days, three separate times I was promised a call, then they again disappear. I've left dozens of messages and send close to 70 emails. We've incurred thousands of dollars in expenses as a result of their inability to fulfill their promises. TO NOTE: They only (and fairly consistently on email) respond when you directly quote the Rights and Responsibilities pamphlet that the DOT requires them to send out, and which clearly outlines their lawful responsibilities to communicate and find resolution to issues.
Robert Lorek
Dec 25, 2021
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Military move from WY to KY. Loaded up on 8 Dec with a delivery date of 20 Dec. Its now 23 Dec and our household goods are still in WY. At this rate we may have our things by the second week of January. No Christmas decorations, furniture, beds, kitchen ware, clothes.none of it. The best part is they are only penalized $59 each day they are late. For a family of 5, not having their entire house, the compensation is $59 a day. Wonderful. Let's see how much stuff is broken or lost whenever they decide to deliver it all. Way to take care of the military Unigroup.
John Jay
Aug 09, 2021
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I am assisting an elderly client who had the misfortune of utilizing UniGroup. Unigroup truly deserves the terrible ratings they receive from their customers. Note that their positive reviews come from their own employees or contractors. Yelp doesn't allow them to game the rating system and UniGroup's rating on that site is close to zero. This company preys on elderly and vulnerable people by selling them expensive "full value protection" coverage and then denies their claims or makes low ball offers.
Avoid them at all costs. Unigroup's residential brands include United Van lines and Mayflower. In response to UniGroup's comment, we have spent hours working with their teams trying to resolve my client's damage claims, but the response from UniGroup has been consistently miserable. I'd love to see a direct phone number to someone with decision making authority posted on this site, but that person's phone would be lit up for days. UniGroup's claim handling practices need to be investigated and congress needs to revisit the caps on damages currently in place for claims related to interstate moves.
Avoid them at all costs. Unigroup's residential brands include United Van lines and Mayflower. In response to UniGroup's comment, we have spent hours working with their teams trying to resolve my client's damage claims, but the response from UniGroup has been consistently miserable. I'd love to see a direct phone number to someone with decision making authority posted on this site, but that person's phone would be lit up for days. UniGroup's claim handling practices need to be investigated and congress needs to revisit the caps on damages currently in place for claims related to interstate moves.
