Business Details
27 Years
experience
Your Trusted Partner for Small Move Solutions
Founded in 1999, Ship Smart has established itself as a leader in small move and shipping services. Our team brings decades of expertise in custom packing solutions and secure transportation, serving both domestic and international clients. Through long-standing partnerships with industry professionals, we deliver competitive pricing without compromising on quality. We specialize in filling the gap between postal carriers and traditional moving companies, offering tailored services for furniture, antiques, electronics, and high-value items.Our commitment to exceptional customer service ensures clients receive personalized support, transparent communication, and stress-free logistics. With nationwide coverage and a focus on innovation, we prioritize client satisfaction through flexible delivery options, full-coverage insurance, and financing plans designed to meet diverse needs.
Services
Small Moves
Furniture Shipping
Full Coverage Insurance
Financing Options
Flexible Shipping
International Moves
White Glove Delivery
Packing Services
Curbside Delivery
Storage Solutions
Details
- Year established: 1999
Highlights and features
- We offer 20+ years of expertise in small move logistics.
- Our partnerships secure discounted shipping rates nationwide.
- Full coverage insurance options protect items of all values.
- Financing plans make moves affordable and stress-free.
- We service over 300 locations across the United States.
Associations and certifications
- Better Business Bureau (BBB)
What people say
Exceptionally good customer service
Items arrived safely
Competitive pricing
Stress-free process
Professional packing
Services
Furniture Shipping
Our experts custom-wrap and box furniture items for secure transit, using manufacturer-standard packing techniques. We handle all types of furniture, ensuring damage-free delivery through professional crating and padding. Clients benefit from competitive pricing and nationwide carrier partnerships.
Small Moves
We specialize in long-distance small moves, bridging the gap between postal carriers and full-service movers. Services include packing, pickup, and delivery for items under 2,000 lbs., with pricing based on actual shipment size and weight.
Full Coverage Insurance
We offer comprehensive insurance options for items of any value, including high-value antiques and electronics. Policies cover damage, loss, or theft during transit, providing clients with peace of mind for their most valuable possessions.
White Glove Delivery
This service includes in-home delivery, unpacking, and debris removal for fragile or high-value items. Our team ensures items are placed in desired locations, with extra care for antiques, art, and electronics.
International Moves
We handle customs documentation, crating, and cross-border logistics for international shipments. Services include door-to-door delivery, storage, and compliance with international shipping regulations for hassle-free overseas moves.
Questions
What types of items can Ship Smart ship?
We ship furniture, antiques, electronics, artwork, and household goods, with specialized packing for fragile or high-value items.
Do you offer insurance for shipped items?
Yes, we provide full-coverage insurance options to protect items of all values during transit.
Can I schedule a same-day pickup?
Same-day pickup is available in select locations—contact us to check availability in your area.
Are there financing options for small moves?
Yes, we partner with Enhancify to offer flexible financing plans for move-related expenses.
What delivery options are available?
Choose from curbside drop-off, full-service delivery, or white-glove service with in-home placement.
Do you handle international shipments?
Yes, we manage customs documentation, crating, and delivery for cross-border moves to and from Canada and other countries.
Reviews (7)
Karen T.
Mar 15, 2022
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I have used Ship Smart twice, to transport precious (to us) family items from my parents and from my childhood to my daughter on the East Coast. They have treated our items like they were worth a huge amount to anyone besides our family, and moved everything with care. They are completely trustworthy in my estimation and worth every cent they charge.
Rebekah H.
Feb 28, 2022
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Very pleased that Ship Smart has made improved communication and customer service a goal. I did not expect to receive outreach some months later, so the only way they even could have known anything was going on was by actively going over their yelp reviews. Trish reached out via email, discussed my issues, offered compensation for any damages, and ultimately, when I requested a discount on a future move (because I found they actually did a great job packing my stuff) offered fair compensation for the negative experience I already had, because my future move is too short of distance to discount.
This was an unexpected and pleasant surprise! Should I move more than 300 miles from where I am now, I will certainly use them again as all issues have been rectified, and Trish C was very pleasant--which is all it took to fix what happened before. Bravo, team, and thank you!
This was an unexpected and pleasant surprise! Should I move more than 300 miles from where I am now, I will certainly use them again as all issues have been rectified, and Trish C was very pleasant--which is all it took to fix what happened before. Bravo, team, and thank you!
Patrick M.
Feb 07, 2022
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As part of my attempt to move a small number of items from one coast to the other, there was some confusion at the loading site regarding the contents of my contract. It resulted in far more items being moved then I had desired. In retrospect, I strongly recommend that individuals be present at the loading site when possible. It will help alleviate confusion and clarify any questions. That said, Ship Smart was able to reimburse me for the amount that was in question. Greatly appreciate their professionalism and responsiveness!
Jason S.
Sep 27, 2021
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Worst shipping experience ever! DO NOT USE! Shipping took over 5 weeks to deliver and upon delivery, all boxes were crushed, all furniture was broken, family heirlooms were destroyed. Ship Smart was not interested in helping to resolve this and just told us to file with insurance. No apologies or effort to make this right. They did not ship as advertised. Details were left out on this review due to the enormous amount of issues encountered. I highly recommend using ANY other company if you value your stuff and time.
Rebekah H.
Aug 27, 2021
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I'm updating my review here. Once I left a 1-star review, they hopped into action. All of my items arrived well-packed and they didn't price gouge me. Thus far I have only found one minor piece of damage on a very fragile item, shivh can be easily fixed. Had I received my shipment in a timely manner, this would have been 4 stars. Had I been given appropriate customer service from the staff, it would have been 5.
Filomena M.
Jul 23, 2021
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If you want to ship smart, please avoid this company! (I am recounting my sister's experience here!) After much frustration, my furniture arrived 6 weeks late, with most of it damaged and or warped. The company is very difficult to get in touch with! I was told that the initial estimate over the phone would be adjusted after they weighed my furniture, which was no where near 1000 pounds, but the estimate remained the same! Do yourself a favor and look elsewhere for a moving company! If I could give this company minus stars, I would!
Vyki Bishop
Jun 28, 2021
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We had some pieces that were left to us by our mother who recently passed away. We were out of state and some of the pieces were heirlooms. We had no way to transport them and this company was referred to us by a moving company as it was a small load. It is a hard time when a family member is gone and they made it easier on us. Carly especially, was available when I needed help or information. I recommend that you get a list of what you need moved and make it as complete as possible before you ask for an estimate.
It was easy to set up, but the website is not easy to navigate to add items. Bottom-line, they charge based on weight. So unless it is an expensive item you want to insure, it won't matter. Hopefully, you are more organized than I was!
It was easy to set up, but the website is not easy to navigate to add items. Bottom-line, they charge based on weight. So unless it is an expensive item you want to insure, it won't matter. Hopefully, you are more organized than I was!
