Business Details
Your Trusted Self Storage Solution
At Storage Authority, we take pride in being your trusted self-storage experts, dedicated to earning your confidence and satisfaction every day. Our independently owned franchise facilities combine hometown service with cutting-edge technology to deliver a seamless experience tailored to your needs. With over 50 years of industry expertise, we ensure every customer receives exceptional service through clean, reliable facilities and a commitment to continuous improvement. Our culture prioritizes quality, transparency, and community understanding, ensuring you find exactly what you expect at every location.We guarantee your satisfaction with industry-leading promises, including a 100% satisfaction guarantee, rate lock for one year, and a 30-day perfect fit assurance. Whether renting online, via phone, or in person, our goal is to make your self-storage experience effortless and stress-free. As a franchise opportunity, we empower owners with proven systems and support to deliver Ritz-Carlton-level service. Operating across Connecticut, New Jersey, Texas, and expanding nationwide, we remain focused on surprising and delighting customers with our clean facilities and over-the-top service.
Services
Climate-Controlled Units
Online Rentals
Auto Payment Plans
Secure Storage Facilities
Franchise Opportunities
Highlights and features
- We offer a 100% satisfaction guarantee on all rentals.
- Our rate lock ensures no price increases for one year.
- Never pay late fees with our auto payment plan.
- We provide a 30-day perfect fit guarantee for new customers.
- Combining high-tech convenience with personalized, high-touch service.
Services
Climate-Controlled Units
Our climate-controlled units protect sensitive items from extreme temperatures and humidity. Ideal for electronics, wood furniture, and delicate belongings, these units maintain stable conditions year-round. Customers benefit from added security for valuables requiring specialized environmental care.
Online Rentals
Rent storage units instantly through our user-friendly online platform. This 24/7 service allows customers to reserve units remotely with ease. The process includes virtual unit selection, instant confirmation, and digital contract signing for maximum convenience.
Auto Payment Plans
Automate monthly payments to avoid late fees and ensure account continuity. This service provides financial flexibility with guaranteed rate stability for one year. Customers enjoy peace of mind with secure, recurring billing options tailored to their storage duration.
Secure Storage Facilities
Fully fenced premises with advanced security features protect stored belongings. Facilities include surveillance cameras, gated access, and on-site management for enhanced safety. Customers receive reliable protection for both short-term and long-term storage needs.
Franchise Opportunities
Turn-key franchise model offers entrepreneurs proven systems and 50+ years of industry expertise. Includes comprehensive training, site selection support, and operational guidance. Ideal for investors seeking established self-storage business solutions with scalable growth potential.
Questions
What guarantees does Storage Authority offer?
We provide a 100% satisfaction guarantee, rate lock for one year, no late fees with auto payment, and a 30-day perfect fit guarantee.
Can I rent a storage unit online?
Yes, our online rental system allows instant reservations 24/7 with virtual unit selection and digital contract options.
Are climate-controlled units available?
Yes, we offer temperature-regulated units for sensitive items requiring specialized environmental protection.
What payment methods are accepted?
We accept online payments through our secure portal and offer auto payment plans to prevent late fees.
Do you have storage locations nationwide?
Currently operating in Connecticut, New Jersey, Texas, and expanding to Florida, Virginia, Georgia, and 12 additional states.
Is there 24/7 access to stored items?
Access hours vary by location - please check specific facility details for gate operation times.
Videos
Reviews (6)
Patricia Ann Jones
Jan 01, 2022
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I receive friendly courteous service whenever I have to call or come to the office location. The facility is always clean and you can rest assured knowing your things are safe and secure.
Venessa Freeman
Apr 01, 2021
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I Just Want To Thank Y'all For Keeping My Untie Safe. I Never Worry About My Things Being There. And I Been With This Storage Scene The Day They Opened. Thanks Again Everyone
Dochon R. & D.
Jan 19, 2021
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I just completed a1 year rental with Ed and Luis! When I say absolutely professional, I mean it. My rental with them was not long after 'Havoc' Harvey and I was concerned about the area. Ed took the time to give details as to the strategic planning- to their build with Houston flooding in mind. The best and fondest memory I have is when I attempted to reserve on-line. It was approximately 330a. I thought I was calling to leave a message-because what company would answer their phone at that time? Well, I think it was Ed.
It was hilarious, I hung up because I got nervous. He called me back like it was 10am. No poor attitude nor nice-nastiness, at all! I was sold. Guys, if you're looking to rent a storage unit ---->>> go to STORAGE AUTHORITY on Walters Rd! It's VERY CLEAN! Those guys know their renters, they call if something looks suspicious and they'll take preventative measures to make certain your items are secure! I wouldn't hesitate, not one iota, to make them my first thought and choice! Thanks Ed and Luis --- 5 Jesus is The Yehovah-God!
It was hilarious, I hung up because I got nervous. He called me back like it was 10am. No poor attitude nor nice-nastiness, at all! I was sold. Guys, if you're looking to rent a storage unit ---->>> go to STORAGE AUTHORITY on Walters Rd! It's VERY CLEAN! Those guys know their renters, they call if something looks suspicious and they'll take preventative measures to make certain your items are secure! I wouldn't hesitate, not one iota, to make them my first thought and choice! Thanks Ed and Luis --- 5 Jesus is The Yehovah-God!
Star Espinoza
Dec 27, 2020
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We just so happened to be renting a storage the day the owner was there, he personally showed us to our storage and explained the high security they have and how to work the keypad to gain entry. He went above and beyond and was so nice and informative. This place is super clean, safe, and I would recommend this storage facility to anybody. Hands down u won't be disappointed.
Patrice Jones
Sep 21, 2020
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Absolutely amazing customer service! We met Ed, the owner, who showed us around the facility. It was spotless, well maintained, and in a great location. I highly recommend Storage Authority if you are looking for a convenient, clean, and inexpensive storage facility!
Jmetro
Feb 02, 2020
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Just rented a storage. Jonathan was very helpful and thorough. Easy process with limited waiting. Great experience. I highly recommend this storage facility for your needs you may have. The prices were great compared to other places.
