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Business Details
43 Years
experience
Emergency
services
Secure Record Storage & Shredding Services
Founded in 1983, Northeast Record Retention has grown from a regional self-storage provider into New England's leading record storage and data shredding company. Our state-of-the-art facility in Hooksett, New Hampshire, features 43,000 square feet of climate-controlled storage space with capacity to expand to 130,000 square feet. We utilize the O'Neil Software Inventory System with barcode technology to ensure precise tracking and rapid retrieval of documents, serving over 2,500 clients across five states. Our team specializes in secure document management solutions for banks, law firms, healthcare providers, and government agencies. We maintain NAID AAA Certification and PRISM International membership, demonstrating our commitment to industry standards.

Our compliance expertise covers HIPAA, GLBA, FACTA, and Sarbanes-Oxley regulations, supported by comprehensive insurance coverage. With 40 years of operational experience and a dedicated staff, we provide both on-site and off-site shredding services using secure chain-of-custody protocols. Our climate-controlled digital media vault protects computer tapes, CDs, and microfilm with specialized storage solutions. We offer customized retention schedules to help clients manage records efficiently while maintaining security. Our same-day and emergency delivery services ensure critical documents reach clients promptly, with one-hour retrieval available for urgent needs.
Services
Record Storage Document Shredding Digital Data Storage Compliance Services Pick-Up & Delivery
Details
  • Year established: 1983
Highlights and features
  • Family-owned since 1983 with 40 years of industry experience
  • State-of-the-art 43,000 sq ft climate-controlled facility
  • NAID AAA Certified and PRISM International member
  • Serves 2,500+ clients across five New England states
  • Compliant with HIPAA, GLBA, and Sarbanes-Oxley regulations
Associations and certifications
  • NAID AAA Certification
  • PRISM International
  • i-SIGMA
What people say
Trustworthy handling Responsive services Impeccable customer service Successful large-scale relocation Secure chain-of-custody
Services
Record Storage
Our climate-controlled facility provides secure storage for physical records with barcode tracking. Professional couriers ensure rapid retrieval and delivery of documents. The O'Neil Software Inventory System enables precise tracking of 400,000+ archive boxes.
Document Shredding
Certified on-site and off-site shredding services for paper and digital media. Mobile shredding trucks feature real-time monitoring. NAID AAA Certified process includes chain-of-custody documentation and Certificate of Destruction.
Digital Data Storage
Climate-controlled vault safeguards computer tapes, CDs, and microfilm. Specialized storage solutions include fire-rated protection and humidity control. Inventory system tracks digital media with barcode technology for rapid retrieval.
People
Russ Letendre
Co-Owner
Co-founder with 40 years of experience in storage solutions. Led company's transition to specialized document management in 1998. Oversees facility operations and strategic growth initiatives.
Cindy Roberts
Co-Owner
Co-founder instrumental in developing shredding services in 2003. Manages client relations and compliance programs. Ensures service quality across 2,500+ client accounts.
Questions
What industries do you serve?
We serve banks, law firms, healthcare providers, government agencies, and businesses across five New England states.
Are you NAID certified?
Yes, we maintain NAID AAA Certification for data destruction services.
Do you offer emergency document retrieval?
Yes, we provide one-hour emergency retrieval services for urgent document needs.
How do you ensure compliance?
We comply with HIPAA, GLBA, FACTA, Sarbanes-Oxley, and Massachusetts 201 CMR 17.00 regulations through documented processes.
What storage capacity do you have?
Our facility currently holds 400,000 archive boxes with expansion capacity to 1 million boxes.
Do you provide tracking systems?
Yes, our O'Neil Software Inventory System with barcode technology tracks all documents and media.