MT Diablo Self Storage

Business Details

Your Trusted Self Storage & Vehicle Parking Solution in Concord, CA

At MT Diablo Self Storage, we are committed to providing reliable and affordable storage solutions tailored to meet the diverse needs of our customers in Concord, CA. As a family-owned facility, we prioritize personalized service and maintain a state-of-the-art environment to ensure your belongings remain secure and accessible. Our team of dedicated professionals, including a resident manager and bilingual staff, works diligently to deliver exceptional customer support during our extended office hours. With features like 24/7 unit access, secure gated premises, and complimentary truck rentals for local move-ins, we strive to make your storage experience seamless. Our facility offers a range of unit types, from ground-floor to upstairs storage, complemented by amenities such as moving supplies and online bill payment.

We understand the importance of trust when storing your valuables, which is why we invest in advanced security measures including video surveillance and well-maintained infrastructure. Whether you need temporary storage during a move or long-term solutions, our team is here to assist you with expertise and care. Customer satisfaction remains our top priority, as evidenced by our consistent positive feedback and long-term tenant relationships. By combining competitive pricing with premium services, we aim to be your go-to partner for all storage-related needs in the Concord area.

Services

Self-Storage Units Vehicle Parking Truck Rental Moving Supplies Online Bill Pay

Highlights and features

We offer family-owned service with personalized attention to customer needs.
Our facility features 24/7 security cameras and gated premises for maximum protection.
Bilingual staff ensures clear communication and accessible support for all clients.
Free truck rental available for local move-ins with appliance dolly included.
Competitive rates with no hidden fees for transparent, budget-friendly storage.

What people say

High standards of service Clean and well-maintained units Always willing to help Refreshing to work with staff Unbeatable prices

Website

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Services

Self-Storage Units

Our self-storage units come in various sizes to accommodate personal and business needs. Features include drive-up access, elevator access, and secure indoor options. Units are available on ground floors, upper levels, and interior spaces for maximum flexibility. All units benefit from climate-controlled environments and 24/7 security monitoring to protect your valuables.

Vehicle Parking

Indoor vehicle parking provides protected storage for cars, boats, and RVs. Covered spaces shield vehicles from weather damage while maintaining easy access. Each parking area includes security surveillance and gated entry systems. This service is ideal for long-term storage or protecting valuable assets from outdoor elements.

Truck Rental

Free truck rental available for local move-ins with ramp and appliance dolly included. Vehicles are maintained to ensure safe transportation during relocations. This service simplifies moving processes for residential and commercial clients. Insurance must be provided by renters for coverage during use.

Moving Supplies

We provide essential moving supplies including boxes, packing materials, and loading carts. All items are available on-site for immediate purchase. Handcarts assist with transporting belongings to and from units. This service supports efficient packing and unpacking during transitions.

Online Bill Pay

Secure online bill payment system allows convenient account management. Customers can pay rent anytime without visiting the facility. The platform supports recurring payments and transaction history tracking. This digital solution enhances payment reliability and record-keeping for tenants.

Questions

What storage unit sizes are available?

We offer a range of unit sizes from small lockers to large 10x30 spaces. Exact dimensions and configurations vary to accommodate different storage needs.

Is climate-controlled storage available?

Yes, select units feature climate control to protect temperature-sensitive items. These spaces maintain consistent conditions for optimal preservation of valuables.

Do you offer vehicle storage?

Yes, we provide indoor vehicle parking spaces for cars, boats, and RVs. Covered storage protects vehicles from weather damage while maintaining security.

What security measures are in place?

Our facility uses 24/7 video surveillance, gated entry systems, and fenced premises. Units have individual locks, and on-site management ensures constant oversight.

Can I access my unit after hours?

Yes, tenants have 24/7 access to their units 365 days a year. Office hours are limited to regular business times for administrative tasks.

Is insurance required for rentals?

While not mandatory, we recommend insurance coverage for stored items. Free truck rentals require renters to provide their own insurance documentation.

Reviews (6)

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Donald Richardson

Apr 06, 2022 Report

Meh. they could put the actual unit numbers on the side of the buildings. We drove around for 15 minutes like idiots looking for one of the upper level units. At the end we just guessed right.

Ronald C.

Mar 13, 2022 Report

The staff is friendly and accommodating and the place seems secure. HOWEVER, as one reviewer stated, these units are NOT exactly as large as they say they are! My mover said the units are more like 8' wide, not 10' as advertised. I rented their largest unit, (10x35) and was told it had 9' ceilings. But, my mover said it's only 9' at the back end and tapers down. He said the 10' x 10', which was to have 12' ceilings is no way that tall! So, RENTER BEWARE of the claimed sizes! But, I also think my mover underestimated the needed storage for my move.

I should have used the mover who had his own warehouse and would have charged $575/mo. for ALL of my things. Now, I'll be forced to rent a second unit, double the size of what my mover said I needed. I can't blame this all on MDSS, but take your tape measure along!

Dennis C.

Sep 12, 2021 Report

5X5 unit is 15% smaller than advertised I rented a 5X5 unit, and I was probably more trusting than I should have been regarding the unit's size. Instead of being 60" deep, the unit was only 51" deep. THAT'S 15% SMALLER THAN i THOUGHT I WAS PAYING FOR. This meant I couldn't fit my mattress box spring in the unit, which was the main reason I rented this storage space. When I went to the office and asked for an explanation I was told, "Units of that depth are considered 5X5 units." That's absurd, totally unacceptable, and I feel that's absolutely false advertising.

I can't even imagine what the dimensions of a "5x10 unit" really are. The overall facility is clean, has moving carts near the elevator, and appears very secure, but their stated unit size, at least for unit 1088, is EXTREMELY DECEPTIVE AND DISHONEST. Dennis Cathey

Marta D. Sinclair

Dec 23, 2020 Report

Last night I had worker unloading things, I ask michaelle if I could use the toilet, I had to go real bad, she directed me to a porta potty at other end of property, I told her Iam disable cannot walk that far ( she did not care ). Porta potty in time of a Pademic? Not letting people in office But taking payment through a side window.

Tony C.

Mar 27, 2020 Report

I've been a long time customer at Mt. Diablo Storage and Michelle and her team are so loyal and professional to their customers. They treat me as if I'm family and always make sure our storage units are well protected and keep the area very neat and clean around the property. The pricing always seems to be the best in the east bay. Thanks again Mt. Diablo Storage for working with us in these difficult times.

Tazzy G.

Apr 11, 2019 Report

Great service and I feel Safe there with all My stuff! People are friendly and define efficient. I would definitely recommend