Business Details
25 Years
experience
Your Trusted Moving Partner in Oakland, CA
Founded in 2001, Big Family Movers is a locally owned and operated moving company based in Oakland, CA. Our mission centers on fostering unity and dignity through exceptional moving services, prioritizing respect, determination, and client satisfaction. With over two decades of experience, we specialize in residential and small business moves, professional packing, and senior relocation services. Our teams expertise extends to navigating the unique challenges of the Bay Area, including urban logistics and community-specific requirements. We pride ourselves on transparency, offering competitive pricing and clear communication throughout the moving process.Backed by over 100 five-star reviews on platforms like Yelp and Google, our commitment to excellence is reflected in every project we undertake. We actively contribute to the Oakland community, offering discounts to seniors, single-parent families, and nonprofits. Our licensed and insured operations ensure compliance with Californias stringent moving regulations, providing clients with peace of mind. By focusing on personalized service rather than speed or cost-cutting, we aim to make transitions as seamless as possible for our clients.
Services
Residential Moves
Commercial Relocation
Senior Moving
Professional Packing
Insurance Services
Local Moves
Furniture Moving
Office Relocation
Retail Store Moves
Packing Supplies
Details
- Year established: 2001
Highlights and features
- 25 years of experience in residential and commercial moving
- Over 100 five-star reviews on Yelp and Google
- Equipped for professional packing, assembly, and disposal
- Community-focused with discounts for seniors and nonprofits
- Licensed and insured operations meeting California standards
What people say
Professional packing
Friendly crew
Under estimate pricing
Masks worn consistently
Four-time repeat customer
Services
Residential Moves
We specialize in local residential moves across the Bay Area, offering full-service logistics including packing, loading, transportation, and unloading. Our team handles furniture disassembly/reassembly, fragile item protection, and custom solutions for apartments, houses, and multi-family units. With over 20 years of experience, we ensure efficient transitions while minimizing client stress.
Senior Moving
Tailored moves for seniors feature compassionate packing, furniture handling, and coordination with care facilities. We disassemble/reassemble medical equipment, prioritize safety during transport, and offer discounted rates for Oakland seniors. Our process includes pre-move consultations to address mobility needs and emotional transitions associated with downsizing or assisted living transitions.
Professional Packing
Our packing solutions include full-service room-by-room packing, specialty item handling (artwork, antiques), and inventory management. We use premium materials like reinforced boxes and bubble wrap while implementing labeling systems for efficient unpacking. Clients receive a free packing guide and optional insurance upgrades to protect high-value belongings during transit.
Commercial Relocation
We execute business relocations with minimal operational disruption, offering after-hours packing, IT equipment handling, and furniture reassembly. Services include inventory tracking for office assets, secure document transport, and coordination with property managers for elevator reservations and parking access. Our team accommodates retail store fixtures and industrial equipment within the Bay Area.
Insurance Services
Three coverage options available: free basic protection (60/lb), actual value coverage ($176 deductible), and full replacement value ($300 deductible). Claims are resolved directly through our insurance partner, with damage assessments conducted on moving day when possible. All clients receive California PUC compliance documentation outlining their rights as moving customers.
People
Noah Smith
Owner & Operator
Noah Smith has led Big Family Movers since 2001, building on 10+ years of prior moving industry experience. Licensed under California #189403, he emphasizes community engagement and ethical business practices while maintaining hands-on involvement in client service delivery.
Questions
What areas do you service?
We serve Oakland and the entire San Francisco Bay Area, including San Jose, Berkeley, Alameda, and Concord. Our service radius extends to Santa Rosa, Stockton, and Santa Cruz.
Do you offer packing materials?
Yes, we provide high-quality packing materials including reinforced boxes, bubble wrap, and furniture blankets. Our team can also supply wardrobe boxes for clothing transport during your move.
How are moving costs calculated?
Costs depend on crew size, truck requirements, and job duration. We charge hourly with a three-hour minimum, plus fuel fees for trips over 40 miles round-trip. Senior and nonprofit discounts apply.
What insurance options exist?
We offer three plans: free basic coverage (60¢/lb), actual value coverage ($176 deductible), and full replacement value ($300 deductible). All clients receive California PUC compliance documentation.
Can you handle specialty items?
Yes, our team is trained in moving antiques, artwork, pianos, and medical equipment. We use specialized lifting gear and padding to protect oversized or delicate items during transport.
Reviews (6)
Victoria K.
Jun 28, 2022
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I have been meaning to write a review, so this is long overdue. These guys did a fantastic job! Fast, helpful, friendly, and funny too. They showed up early, got straight to work, arrived to the destination exactly when they said they would, and unloaded quickly but carefully. They asked thoughtful questions about how to arrange furniture and boxes. Only one item broke in the entire process: a cheap, plasterboard TV stand that shouldn't survive a move anyway.
I should mention that we used them when the pandemic was still in full effect, and we felt safe like they were taking the precautions seriously and wanted us to feel comfortable. I highly recommend this team!
I should mention that we used them when the pandemic was still in full effect, and we felt safe like they were taking the precautions seriously and wanted us to feel comfortable. I highly recommend this team!
Julie S.
Jun 08, 2022
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They helped with our move in San Francisco last year and been meaning to write a review. So professional, so courteous and so helpful (because we weren't quite all packed) with extra boxes and stuff we didn't have. Highly recommend Big Family for your next move!
Judy L.
Apr 06, 2022
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Very fast response and quote. Grateful for ease of communications with Noah to get pricing and logistics ironed out quickly!
Mandy B.
Apr 06, 2022
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Wonderful crew! Quick, professional & friendly! We sure do appreciate you guys! Thank you Noah and your wonderful team! What a blessing. Highly recommend!
Tammerlin D.
Mar 30, 2022
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Not sure what happened here. Used them last year and had a great experience. So I wanted to use them again for an upcoming move in June. Called three or four times, left VMs couldn't get a return call. Reached out twice on Yelp. Owner Noah responded on yelp and said he didn't get VM. They were available for my date. Told me to call back. Asked him to call me since no one was responding to VMs.
Never heard back. I called and emailed, one final time to say, I really wanted to use them, but if someone didn't contact me before COB the next day (By this time I had been trying to reach them for a week) I would have to move on. Maybe some pandemic staffing-related issues? Too bad, because I had to find another mover.
Never heard back. I called and emailed, one final time to say, I really wanted to use them, but if someone didn't contact me before COB the next day (By this time I had been trying to reach them for a week) I would have to move on. Maybe some pandemic staffing-related issues? Too bad, because I had to find another mover.
Brenda R.
Mar 11, 2022
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It's been one week now since I've used Big Family Movers and I'm still feeling grateful for how easy they made it for me. The quote process was easy and very reasonable. The movers showed up on time. They moved at the right speed - not too fast and reckless but very steady and efficient. The two movers kept communicating to each other for their process. I stopped worrying and got to focus on my part of move.
I felt I could trust them without hovering over and watching their work. They were nice, sweet. They made one of my big stress dissipate. They were referred to me by someone who had recently used them. It's only fair I pass it forward and recommend them to you!
I felt I could trust them without hovering over and watching their work. They were nice, sweet. They made one of my big stress dissipate. They were referred to me by someone who had recently used them. It's only fair I pass it forward and recommend them to you!
