Business Details
20 Years
experience
Affordable Self Storage Solutions in the Pacific Northwest
Founded in 2006 by former Shurgard Self Storage executives, West Coast Self-Storage was established to revolutionize the self-storage industry by combining superior customer service with innovative solutions. Our mission centers on exceeding customer expectations through high-quality storage products, cutting-edge technology, and a commitment to anticipating client needs. With over 160 locations across five states, we offer diverse storage options including personal, commercial, wine, and vehicle storage, all supported by state-of-the-art security systems and climate-controlled environments.Our management team brings decades of industry experience, ensuring clients receive expert guidance on packing, storage optimization, and cost-effective solutions. We maintain flexible month-to-month leases without deposits, prioritizing accessibility while maintaining clean, well-maintained facilities. Our partnership with StorageDefender enhances security through Smart Units technology, demonstrating our dedication to continuous improvement. Headquartered in Everett, Washington, we operate with core values emphasizing trust, innovation, and community-focused service delivery.
Services
Self Storage
Commercial Storage
Household Storage
Pharmaceutical Storage
Vehicle Storage
Wine Storage
Details
- Year established: 2006
Highlights and features
- We offer 24-hour digital video surveillance and secure access systems
- Our month-to-month leases require no deposit or credit card guarantee
- Climate-controlled storage protects temperature-sensitive items across most locations
- We provide complimentary moving equipment including dollies and handcarts
- Our experienced team offers personalized storage solutions without commission pressure
What people say
Clean storage spaces
High-tech security
Friendly service
No long-term agreements
Climate-controlled options
Services
Self Storage
Our self-storage units provide secure, clean spaces for personal belongings with flexible sizes and no long-term commitments. Customers benefit from 24/7 access, digital surveillance, and personalized assistance. Each facility maintains strict cleanliness standards to protect stored items.
Climate-Controlled Storage
Climate-controlled units maintain stable temperatures between 55-80F to protect sensitive items like electronics, wood furniture, and documents. Available at most locations, these units prevent damage from humidity and extreme weather conditions through advanced HVAC systems.
Commercial Storage
Commercial storage solutions accommodate business inventory, equipment, and records with scalable unit sizes and extended access hours. Businesses receive secure storage combined with flexible billing options and dedicated account management support for multiple locations.
Vehicle Storage
Vehicle storage facilities offer secure outdoor and indoor spaces for cars, RVs, boats, and motorcycles. Features include paved surfaces, security cameras, and easy access for regular vehicle maintenance and seasonal use requirements.
Wine Storage
Specialized wine storage units maintain optimal temperature and humidity levels for wine preservation. These climate-controlled spaces feature vibration reduction technology and secure access to protect valuable wine collections from environmental damage.
People
Jim McNamee
Co-Founder
Co-founder with extensive self-storage industry experience from former Shurgard executive role. Brings strategic leadership in storage solutions development and customer service innovation.
John Eisenbarth
Co-Founder
Co-founder leveraging deep operational expertise from previous Shurgard Self Storage executive positions. Focuses on facility management standards and operational efficiency improvements across locations.
Mike Spaulding
Co-Founder
Co-founder contributing specialized knowledge in storage property development and acquisition strategies. Previously held executive roles at Shurgard Self Storage with focus on market expansion.
Steve Tangney
Co-Founder
Co-founder providing financial and strategic direction based on prior Shurgard Self Storage executive experience. Specializes in optimizing storage space utilization and cost-effective operations.
Questions
What storage unit sizes are available?
We offer various sizes from 5x5 lockers to 15x30 units. Check specific locations online for exact dimensions and availability.
Is climate-controlled storage necessary?
Climate-controlled units protect temperature-sensitive items like electronics, wood furniture, and documents from humidity and extreme weather damage.
How do I access my storage unit?
Units are accessible during facility operating hours with personalized pin-code entry systems and 24-hour surveillance for security.
Can I change storage unit sizes?
Yes, you may upgrade or downgrade unit sizes at any time based on availability at your location.
What payment options exist?
Pay online through our app or website using major credit cards. Some locations accept cash or check payments in person.
Do you offer moving supplies?
All locations provide packing materials including boxes, bubble wrap, packing tape, and moving equipment like dollies and handcarts.
Reviews (6)
Jonathan DeMarco
Nov 21, 2021
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Cross Creek was amazing! We recently moved into a house and no longer needed the extra storage, or we would have absolutely kept our unit. All of the interactions we had with the staff were superb. During covid they had all the proper protocols in place, and the facilities were always extremely clean. In the beginning my wife was nervous about going to the unit alone, but when I showed her the two step verification (the code for the gate and then another code to physically open the door) and all of the cameras that were on the inside, she felt very safe. I have nothing but exceptional things to say about this place! Without a doubt, if you're looking for a storage unit, look no further.
Daniel Stein
Oct 26, 2021
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Very clean well lighted and lots of space to get big vehicles in and out of. I really appreciated the staff to take the time with me they did so i could acquire exactly what i needed. I would suggest you check them out before you sign up anywhere else.
Paula Mackey
Oct 23, 2021
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Amber and Elizabeth at Cross Creek Storage are great! They're helpful, knowledgeable and courteous! They made my cross-country move easy. Moving a household across several states is challenging, but they made it a piece of cake! I called them several times coordinating the move-in and they called me back immediately - even after hours- I highly recommend them -
Scott & Teri - Destination Open Road
Oct 16, 2021
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The gals in the office are top notch and very helpful, they make you feel like family. The grounds are clean, secure and you have plenty of space to park while in your storage unit. Highly recommend this place.
Tim Tom
Sep 01, 2021
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Manager here is a screamer got upset that I used my unit daily. I felt very threatened by her and had to move my stuff out in one evening. Dont go here lots of less pricey options around here
Kevin Miller
Aug 30, 2021
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Awesome place nice and secured 24 hour video surveillance The managers there are awesome people you won't go wrong renting a place from here
