Business Details
50+ Years
experience
Ohio's Largest Piano Showcase Since 1959
Established in 1959, we have built a legacy as Ohio's largest piano showcase with over 60 years of dedicated service to Northeastern Ohio communities. Our expertise spans piano sales, expert tuning, rental solutions, specialized moving, and comprehensive restoration services. With a showroom featuring over 200 new and pre-owned pianos from renowned brands like Steinway, Yamaha, and Baldwin, we cater to diverse musical needs and budgets. Our team of qualified technicians ensures precise tuning and repairs using professional-grade materials, while our climate-controlled storage and custom-built moving trucks guarantee safe piano handling.We offer unique services including player piano unit installations, certified appraisals, and insurance assistance, backed by our two-year warranty on select instruments. Our commitment to quality extends to Hammond organs, piano parts, and accessories through our complete service department. Located at 14130 Euclid Avenue in Cleveland, we maintain flexible appointment scheduling and provide free moving quotes for local and regional clients. Our reputation for competitive pricing, unparalleled service, and customer satisfaction has made us a trusted name in the piano industry for generations.
Services
Piano Sales
Tuning Services
Piano Rental
Moving & Storage
Restoration
Parts Supply
Player Piano Installation
Insurance Appraisals
Organ Sales
Repair Services
Details
- Year established: 1959
Highlights and features
- We offer over 60 years of piano industry experience in Northeastern Ohio
- Our showroom features 200+ pianos from top global manufacturers
- We provide specialized piano moving with climate-controlled storage
- Our technicians offer certified appraisals and insurance documentation
- We include two-year warranties on select piano purchases
Services
Piano Sales
We offer the largest selection of pianos in Ohio with over 200 new and pre-owned instruments from prestigious brands like Steinway, Yamaha, and Baldwin. Our inventory includes grand pianos, uprights, digital models, and specialty instruments to suit all skill levels and budgets. Each purchase includes expert consultation to help customers find the perfect instrument for their musical journey.
Piano Moving
Our specialized piano moving service utilizes custom-built trucks and climate-controlled storage facilities to ensure safe transportation. With over six decades of experience, our professional movers handle local and regional relocations while protecting both instruments and properties. Free moving quotes are available through our online form or by contacting our Cleveland showroom directly.
Tuning Services
Certified technicians provide precise piano tuning and regulation using professional-grade equipment. Our maintenance services extend to repairs, voicing, and action adjustments for both acoustic and digital instruments. We serve individual owners and institutions throughout Northeastern Ohio, maintaining optimal performance for pianos in homes, schools, and performance venues.
Restoration
We offer complete piano restoration services including refinishing, action replacement, and structural repairs. Our experts handle both cosmetic updates and mechanical overhauls to restore vintage instruments to like-new condition. The process includes soundboard repairs, key replacement, and regulation to ensure both aesthetic appeal and superior musical performance.
Player Piano Installation
As NE Ohio's authorized PNOmation dealer, we install state-of-the-art player piano systems that blend traditional acoustic instruments with modern technology. These self-contained units allow automated playback while maintaining the piano's original appearance. Our technicians handle complete installations and provide ongoing support for digital player systems in both new and existing instruments.
Questions
What types of pianos do you sell?
We offer over 200 new and pre-owned pianos including Steinway, Yamaha, Baldwin, and Kawai models in grand, upright, digital, and player piano varieties.
Do you provide piano moving services?
Yes, we offer specialized piano moving with climate-controlled storage and free quotes. Our custom-built trucks ensure safe transportation for local and regional moves.
Are tuning services available?
Certified technicians provide tuning, regulation, and repairs for acoustic and digital pianos throughout Northeastern Ohio with professional-grade maintenance solutions.
Do you offer restoration services?
We provide complete piano restoration including refinishing, action replacement, and structural repairs to restore vintage instruments to like-new playing condition.
What payment options are available?
Please contact our Cleveland showroom directly for current payment options and financing availability for piano purchases and services.
How can I get a free moving quote?
Complete our online moving quote form or call us at (216) 541-6078 to schedule your free piano moving consultation with our experts.
Reviews (6)
Earl B.
Feb 18, 2022
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We bought a used Kawai piano, it was incredible. Great set up and delivery. We would recommend checking their inventory.
Larry Cates
Jan 20, 2022
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I purchased an organ speaker from them a few years ago and wanted to upgrade. They have a nice selection, but unfortunately the cost was more than I budgeted for. They stock pre-owned Hammond organs too. I'm not into pianos, but those who are will find a wide variety of styles and prices. Kap also restores and moves them too.
Barefootboy
Dec 21, 2021
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This place is phenomenal! Great selection! In addition to great pianos they also have alot of nostalgic music boxes, euclid beach music pieces, Nickelodeons, ventriloquist antique dolls, ornate furniture & office desks, all one of a kind and all for sale! Mike is very knowledgeable and does not pressure you. He's a wonderful guy. I purchased a beautiful new Weber baby grand from this store and am very happy with my purchase. I highly recommend! Francis, the black labrador dog is friendly and was a pleasure to meet!
Eo Armetta
Jun 03, 2020
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I dont give 5 stars normally usually 4 for amazing service because there is always room for improvement. with that being said Mike Kap earned the extra star. I had them move a piano in october and tune it before xmas. Move and tune were done in a timely manner. I noticed a key that was missing half the dampener(key was causing issues before the move and tune). Mike was able to have me stop by the store and find a new piece and show me ideas for my grandmas old upright piano. not only is he exceptional in piano sales and upkeep he showed me around the store and some of his wood work he has done with pianos. Customer service is huge to me because i worked in sales before getting into the medical field and he earned my business and referrals
Dick H.
May 15, 2018
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Went here to make a purchase. They would not give me an invoice for an exact amount due when the item was ready. I was concerned, but thought I could trust because of a "good reputation". When I returned to pick up the item, the dollar amount was much higher than we had discussed. Bill and his son tried to manipulate me into paying the high amount by feeding me a load of crap. I refused and was yelled at by both and basically treated very badly. I was very disappointed because I always wanted to do business with Kap. I will never, never return or make any purchases again. I would warn anyone who plans to---be cautious.
Jesse F.
Feb 05, 2017
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These guys are gigantic jerks! They recently tuned a piano for my roommate and I. They told us that the piano would have to get tuned again in a month. We agreed to tune it anyway because he said he would be able to get it in tune for now. Later that day after he tuned it, we went to play it and It was very out of tune. When we called to talk to them about it, one guy yelled at us and berated us.
We then called Bill Kapp himself, hoping he would be reasonable, but he was just as rude and insulting and refused to tune it right, like they promised to do the first time. What a waste of $145 (he also said it would cost $130, but after tuning it they upped the charge). These people are rude, condescending, and completely unprofessional. DO NOT USE THEM!
We then called Bill Kapp himself, hoping he would be reasonable, but he was just as rude and insulting and refused to tune it right, like they promised to do the first time. What a waste of $145 (he also said it would cost $130, but after tuning it they upped the charge). These people are rude, condescending, and completely unprofessional. DO NOT USE THEM!
