Business Details
27 Years
experience
Your Trusted NYC Moving Partner
Since 1999, Serenity Movers has established itself as a reputable, boutique-style moving company dedicated to delivering professional and transparent services across New York City. Our family-oriented business model fosters a positive work environment for our team, which directly translates to exceptional care and service for our clients. With over 25 years of experience, we specialize in residential and commercial moves, offering guaranteed pricing, secure storage solutions, and meticulous handling of belongings. Our commitment to transparency ensures no hidden fees, with detailed pre-move assessments and fixed-rate quotes. We prioritize client confidence through careful packing, damage-free transport, and personalized attention to high-value items.Our teams expertise extends to office relocations, furniture assembly, and climate-controlled storage options tailored to short- and long-term needs. Unlike traditional storage providers, we charge by cubic footage and offer full-service inventory management with padded protection. Customer testimonials consistently highlight our professionalism, reliability, and ability to exceed expectations during stressful transitions. We maintain a N.Y.S. Household Mover License (34554) and operate with full insurance coverage. By combining boutique-level personalization with industry-leading standards, weve earned enduring trust from thousands of satisfied clients across NYC and its surrounding areas.
Services
Local Moving
Office Relocation
Storage Solutions
Packing Services
Furniture Assembly
Climate-Controlled Storage
Details
- Year established: 1999
Highlights and features
- We offer 25+ years of NYC-specific moving expertise
- Our guaranteed pricing ensures no hidden fees or surprises
- We provide full-service climate-controlled storage by cubic foot
- Our team maintains perfect inventory tracking for stored items
- We handle high-value items with specialized padding protection
Associations and certifications
- N.Y.S Household Mover License: 34554
What people say
Professional and caring team
Guaranteed quotes accurate
Efficient office relocation
Secure storage solutions
Patient with delicate items
Services
Local Moving Service
Our local moving service specializes in seamless residential and commercial relocations throughout NYC and Westchester County. With guaranteed pricing and no hidden fees, we provide detailed pre-move assessments, professional packing, and damage-free transport. Our experienced team ensures careful handling of high-value items like electronics and custom furniture, offering full inventory tracking and climate-controlled storage options for temporary needs.
Office Relocation
We execute efficient office moves with minimal business disruption, handling everything from computer equipment to large furniture assemblies. Our team provides secure packing, labeled inventory systems, and same-day setup at your new location. With specialized padding for sensitive equipment and guaranteed timeline adherence, we ensure smooth transitions for businesses of all sizes while maintaining strict budget controls through our fixed-rate pricing model.
Storage Solutions
Our innovative storage service charges only for the cubic footage your belongings occupy, eliminating wasted space costs. Items remain wrapped in protective padding throughout storage duration, with full inventory tracking and climate control for temperature-sensitive goods. We offer flexible billing by actual days used rather than monthly minimums, including full-service move-in/move-out assistance and secure long-term storage options for both personal and business needs.
Packing Services
We provide comprehensive packing solutions using premium materials and specialized techniques for fragile and high-value items. Our team creates detailed inventory lists with color-coded labeling systems for easy unpacking. From delicate glassware to complex electronics, we ensure optimal protection during transit. We also offer unpacking services and temporary storage coordination, with customizable packages for partial or full-service packing requirements across residential and commercial moves.
Furniture Assembly
Our skilled technicians handle complete furniture assembly and disassembly during moves, with special attention to custom and complex pieces. We maintain all original hardware and components, providing clear documentation for future reference. From modular office systems to intricate home entertainment centers, we ensure proper reassembly at destination locations. This service is included with full-service moves or available separately for post-move furniture installations and reconfigurations.
Questions
What areas do you service?
We provide moving and storage services throughout NYC including Manhattan, Bronx, and Brooklyn, plus Westchester County locations like Tarrytown, Valhalla, and White Plains.
How are storage costs calculated?
Our storage pricing is based on cubic footage rather than whole units, charging only for the space your items actually occupy with daily pro-rated billing for flexible terms.
Do you offer guaranteed pricing?
Yes, we provide binding quotes after detailed item assessments to ensure no unexpected charges on moving day, unlike hourly rate structures used by competitors.
How are fragile items protected?
We use specialized padding and wrapping techniques for electronics, art, and delicate furniture, maintaining protective coverings even during storage to prevent damage over time.
What's included in office moves?
Our office relocation service includes computer equipment handling, furniture disassembly/reassembly, labeled inventory systems, and same-day setup to minimize business disruption.
Are you licensed and insured?
Yes, we hold N.Y.S. Household Mover License #34554 and maintain full insurance coverage for all moves and storage services.
Reviews (6)
Kelly Clifford
May 22, 2022
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This company is a class act and Maxwell and his team was extraordinary in keeping our move in tact and seamless. From beginning to end, they were completely professional and made our move easy and stress free! Thanks Maxwell, Jesus and team!
Shaneile Fearon
Mar 27, 2022
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Serenity Movers really made my move a seamless experience. Maxwell, the booking agent, was professional and responsive to all my questions and concerns. On the day of the move, the movers arrived within the expected window, and promptly packaged and delivered my items with care. The movers themselves were also very polite and responsive to my questions. None of my belongings were damaged in transit and I had a generally positive experience throughout. I highly recommend and would rebook Serenity Movers.
Corey Truglia
Nov 12, 2021
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Very rarely am I impressed with a moving experience, but the entire crew at Serenity movers is polite, professional, and prompt! Everything from the quote, working with the landlord, and the actual move is performed smoothly. Even with extra items moved; the move was UNDER the quoted price. I will definitely be calling this crew up for my next move!
Candice Henry
Nov 10, 2021
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Me and my fiance booked with serenity movers almost a month in advance. However the moving truck was a hour & a half late to my location and did not alert us. Then when we got to our home they couldn't move my couch downstairs. I understand we have narrow stairs however I feel as if they were rushing to their next job and didn't try enough. But that's not even why I'm upset, when they were done we paid and tipped them I must add.
Later that evening my fiance noticed a big gash in our headboard (see pictures attached). This was a 2 month old bed with nothing wrong with it until them. Then at 3am we ended up on the floor because they didn't not screw in the bed correctly. So all the wood gave in under the bed and it broke my bed. I called and wrote emails to their insurance asking for them to replace my bed. However their solution was 400$ when a new bed is going to cost me 1,142. I am very unsatisfied with them and I will NEVER use them or recommend them to anyone. I would recommend you not use them either.
Later that evening my fiance noticed a big gash in our headboard (see pictures attached). This was a 2 month old bed with nothing wrong with it until them. Then at 3am we ended up on the floor because they didn't not screw in the bed correctly. So all the wood gave in under the bed and it broke my bed. I called and wrote emails to their insurance asking for them to replace my bed. However their solution was 400$ when a new bed is going to cost me 1,142. I am very unsatisfied with them and I will NEVER use them or recommend them to anyone. I would recommend you not use them either.
Lillian E.
Aug 23, 2021
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I can't tell you how amazed I was by the professionalism and care this team has. I was pleased from the first time I spoke to Maxwell. He made me feel comfortable right away and felt like I knew him all my life. He answered all my questions and concerns and his team went above and beyond. They made sure the Job got done and we're so amazing. Don't look any further. This moving company is truly amazing from start to finish. Thank you so much Maxwell, you are heaven sent.
A. M.
Aug 22, 2021
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Very disorganized. They put packing tape on my wooden dining table, which I cannot remove because of the adhesive. Dissatisfied with the service. Would not recommend.
