Business Details
19 Years
experience
Emergency
services
Your Trusted Partner for Stress-Free Moves
Dumbo Moving is a trusted NYC-based moving company with over 15 years of experience delivering reliable residential and commercial relocation services. Founded in 2007 in Brooklyn, we specialize in navigating the unique challenges of New York City moves, including tight stairwells, busy streets, and building regulations. Our licensed and insured team provides transparent pricing, secure packing, and climate-controlled storage solutions tailored to local and long-distance needs. With a fleet of 55+ trucks and a commitment to eco-friendly practices, we serve all five boroughs, New Jersey, and nationwide destinations. Our customer-centric approach emphasizes timely execution, personalized service, and meticulous inventory management to ensure stress-free transitions for tenants, homeowners, and businesses. Recognized as a top-rated provider with 4.8/5 stars from 4,000+ reviews, we combine decades of local expertise with innovative solutions like reusable plastic bins and white-glove handling for high-value items.
Services
Local Moving
Long-Distance Moving
Packing Services
Storage Solutions
Piano Moving
Art Relocation
Office Moving
Last-Minute Moves
Eco-Friendly Bins
White-Glove Service
Details
- Year established: 2007
Highlights and features
- We offer transparent pricing with no hidden fees for all moves.
- Our experienced crew handles NYC-specific challenges like tight staircases.
- We provide 24/7 availability for last-minute and emergency moves.
- We use eco-friendly packing materials and reusable plastic bins.
- We guarantee secure storage with climate-controlled facilities.
Associations and certifications
- NY DOT
- US DOT
What people say
Professional crews
Transparent pricing
Timely execution
Careful handling
Stress-free moves
Services
Local Moving
We specialize in local moves across NYC's five boroughs, handling studios to multi-family residences. Our team navigates tight stairwells and building regulations with professional equipment and experienced crews. Services include packing, loading, transport, and unloading with real-time inventory tracking for complete peace of mind.
Long-Distance Moving
We manage coast-to-coast moves with dedicated logistics coordination and climate-controlled transport. Our team handles apartment, house, and commercial relocations with disassembly/reassembly services for large furniture. Full-service options include packing and storage solutions for transitional needs during cross-country transitions.
Packing Services
We offer full-service packing with premium materials and custom crating for fragile items. Our team uses biodegradable supplies and color-coded labeling systems for efficient unpacking. Specialized services include wardrobe boxes with hanging rods and electronics protection for secure long-distance transport.
Storage Solutions
Our secure facilities provide short- and long-term storage with 24/7 surveillance and temperature regulation. Services include inventory tagging, free blanket wraps, and flexible month-to-month rentals. Ideal for transitional housing needs or business inventory management with convenient NYC pickup/drop-off.
White-Glove Moving
We handle high-value items including artwork, antiques, and musical instruments with museum-grade care. Services feature soft-glove handling, custom crating, and dedicated crews for delicate relocations. Includes disassembly/reassembly of complex furniture and precision placement in destination spaces.
Questions
Will my large furniture fit through tight NYC spaces?
Our experienced movers disassemble, protect, and reassemble sofas, wardrobes, and beds to navigate brownstone staircases and narrow elevators.
Can you handle last-minute moves?
Yes, we keep crews on standby for same-day and next-day relocations anywhere in NYC with no premium charges.
How much do NYC movers cost?
Local moving costs range $225–$3,500 depending on apartment size and services required. We provide free, no-obligation quotes with exact pricing.
Do you provide packing and unpacking?
Yes, we offer full-service packing with premium materials, partial packing options, and DIY supply rentals for customer convenience.
Are you licensed and insured?
Yes, we hold NY DOT T-36990 licensing with $2M liability coverage and full cargo insurance for all relocations.
Videos
Reviews (68)
Norma Elmore
Sep 07, 2026
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This is our third college dorm room move for our daughter and I can always count on Dino to provide professional care and service at every step! His staff is always on time, professional and courteous as well. Whenever I call the office, someone always answers the phone and they are helpful as well. I had researched and compared several different moving companies and Dumbos service and pricing are #1 for our family. Please keep up the good work!
Taylor Smith
Aug 27, 2026
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This is my second time using this company and I still have nothing but good things to say about them. Bryan Alejandro (Truck 113) was absolutely amazing. They were fast and efficient. Very friendly. I am extremely satisfied with my move
Ruth Russek
Aug 26, 2026
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They provide excellent packages for long distance moving. Dino was truly outstanding in helping us asses the size of our move and find the best solution for us. Our movers Peter and Lou and incredibly professional are extraordinary in how they handle our furniture with extra care and accounted for all items, they helped us pack specialized items and ensure the safe transportation. Highly recommend!
Daniel Jimenez
Aug 16, 2026
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I had an excellent moving experience thanks to Rati and Giorgi. They were professional, punctual, efficient, and handled all of my belongings with great care. They worked quickly while making sure everything arrived safely and in perfect condition. Their positive attitude and teamwork made the entire moving process smooth and stress-free. I truly appreciate their hard work and dedication. I highly recommend Rati and Giorgi to anyone looking for a reliable and professional moving team. Thank you both for an outstanding job!
Steve Hopley
Mar 08, 2026
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I had another great experience with Dumbo Moving. This time, I moved out of state from a four-floor walk-up and the crew made it look easy. The team on Truck 99Steven and Stefanare excellent. They were efficient, incredibly strong, and excellent communicators throughout the entire process. They handled a 90-mile move with care, and not a single item was damaged when I unpacked. Highly recommend!
Nikki Chellaswami
Mar 07, 2026
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My experience with Dumbo Moving & Storage was excellent. I had my belongings in storage with them for about a year and a half, and everything was returned in perfect condition exactly as I left it. Throughout the entire process, the team was responsive, communicative, and easy to work with. Both pickup and delivery were seamless and well-coordinated, which made the move completely stress-free. Their pricing was also very reasonable for the level of service provided. I would definitely recommend Dumbo Moving & Storage to anyone looking for reliable moving and storage services.
Mario Spencer
Feb 24, 2026
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Moving is never fun, but this company made it less stressful. The guys were polite, stayed focused, and didnt cause any problems. They got the job done without turning the house upside down. They listened to what I wanted and worked around what was already packed. No big drama, no surprises, just simple and helpful service. Its rare to find movers who take the work seriously but dont act pushy about it.
Sam A.
Jun 30, 2022
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My movers Nikola and Danilo went above and beyond to make my move as easy as possible. They were quick and took great care of my stuff. If you are looking for great movers that will treat your stuff like it's their own then ask for truck #130!
Khateeja A.
Jun 30, 2022
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Quote was affordable and the service was prompt. I changed my moving date multiple times because of some issues and the team was very accommodating about it. The movers were polite and nice. Job was done quick and efficiently.
Eamon R.
Jun 29, 2022
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In response to my initial review, Dumbo Moving refunded a significant portion of their fee, which was appreciated and put the expense of this move into a much more reasonable category. I have increased my rating to three stars to reflect this as well.
Jesse B.
Jun 29, 2022
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Never ever use this company. The sales rep promised me before the pickup date that the time would be 1:00 (even said movers could get there at 12:30). Then, the move-in date came and they told Me that the movers were too busy with other locations and switched the pickup time (4x) until they finally came at 4:45. The sales rep offered no apology or compensation. In NYC, this was a disaster since most freight elevators close at 6:00 PM. Fortunately, the movers moved quickly and my new building was accommodating allowing me to use the moving company until 8:00 PM. However, I would strongly be against anyone using this company. Terrible communication and customer service.
Moishie F.
Jun 29, 2022
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My brother-in-law ordered them and they canceled last minute b4 the move Only have a star because you have to
First Name Surname
Jun 27, 2022
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The movers were on time and showed consideration for the safety of my belongings. However, there could have been less noise when unloading the furniture in the apartment. In addition, my dining table suffered obvious abrasions. They could have been more careful when handling my furniture. Furthermore, the scheduling was inconsistent that included last-minute changes. When packing, the mattress cover did not look clean. The claim process seemed convoluted. Overall, some of their actions showed lack of respect and sincerity. The service could have been better to be worth the price.
Mayra C.
Jun 27, 2022
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Moving is already stressful without someone trying to bully you into giving them a bigger tip. the moving guys arrived and instead of checking where they are getting the items from the first thing he told me was that they need a 20% tip then when we arrive to the new location they told me I needed to pay more because it was farther then they expected. they were very rude and very uncomfortable. i was with my guy friend and lucky enough I was not alone and it still was scary situation. they will try to get money from and they they didn't end up assembling back the items.
Benjamin L.
Jun 23, 2022
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Please do not use this company. I understand the price might seem attractive at first but that is a SCAM. I spoke to my rep over 10 times to confirm all the items in my apartment. When the movers came, they immediately started complaining that the job was too big and they would not be able to make it to their second job of the day. Next, because we had a glass coffee table, they had us speak to the manager who told us we needed to pay an additional ONE THOUSAND DOLLARS to properly wrap the glass table.
They threatened to cancel our entire move if we did not comply. After some pleading, we did agree to pay and the only extra wrapping that was done was a small piece of cardboard over the glass table top. Once they finally brought the items to our house, they broke a closet hanging rack by slamming my hanging clothes on the rack. They also proceeded to scratch our hardwood floors in multiple places. Again, DO NOT USE THIS SERVICE!
They threatened to cancel our entire move if we did not comply. After some pleading, we did agree to pay and the only extra wrapping that was done was a small piece of cardboard over the glass table top. Once they finally brought the items to our house, they broke a closet hanging rack by slamming my hanging clothes on the rack. They also proceeded to scratch our hardwood floors in multiple places. Again, DO NOT USE THIS SERVICE!
Melissa S.
Jun 22, 2022
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These guys are great. They were sharp on time, professional and made it all work for us with our household items & studio equipment. They were patient (we were anxious) with us in this process. Our 3rd time using Dumbo. We've used them in the metro area and this time for a cross country move. They even helped coordinate auto transport. No 3rd party brokering, so the value is on point. You guys rock!
Kirin S.
Jun 22, 2022
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We hired Dumbo moving and storage to move furniture from our home in Westchester, NY to a local storage unit at a very competitive price. Dusan Jelic (Van 68), our assigned mover, was timely, courteous and very professional. He worked efficiently but carefully, and the transportation of our items to the storage unit was seamless. Dusan went above and beyond to make sure we were completely satisfied with all aspects of the move. He took photographs and kept us updated regularly. I highly recommend this moving company, and if you are lucky to get Dusan you will be guaranteed an amazing moving experience!
Jaron M.
Jun 20, 2022
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I've moved many times in my life, and this was not the most pleasant. I will say, the team works quickly and were very friendly. BUT. I have a tv that I have owned for a few years now, and it has gone through a few moves, been protected perfectly fine, and has been in great condition. Until now. I paid an additional fee for a tv box that would fit my 75 comfortably and securely. When they arrived, the tv box was not the correct size, so they stood the tv on its side in the box with minimal protection. Now, a few days after my move, I go to set up my tv and the entire left side of the screen is yellow/dead. This TV cost me ~$3,500. Their compensation? $100. Absolutely unacceptable. Will not be recommending this service to any of my network.
Brock J.
Jun 08, 2022
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My friend was asking for referrals to moving companies and reminded me of the awful experience I had. If you get the wrong mover, They will Jack up your price last minute and break your stuff. This mover in particular that day was being completely rude and short and disrespectful the entire time and I was patient with him but frustrated. Then, he had destroyed a dresser of mine and suddenly he's telling me about what a bad day he's having and essentially dishing out all the info for sympathy for him. Shame! Embarrassing!
That was the most stressful and expensive time of my life Jay, the salesman made it seem like they were the solution with locked in rates. Jay, you mean well and your initial conversation made me feel confident. The movers you sent screwed it up. I never leave negative reviews, but you need to train your people. I nor anyone in my network will use dumbo movers again.
That was the most stressful and expensive time of my life Jay, the salesman made it seem like they were the solution with locked in rates. Jay, you mean well and your initial conversation made me feel confident. The movers you sent screwed it up. I never leave negative reviews, but you need to train your people. I nor anyone in my network will use dumbo movers again.
Chris Crowe
Jun 06, 2022
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I used Dumbo to move from my house to my apartment and couldn't be happier with my experience. I have never moved out of a house before so I wasn't sure how difficult it was going to be. Armin, Richy, and Angel were my movers and they made it very easy. When I gave the dispatcher my initial amount of items I estimated and was given a very low quote. When they get to your home and start putting your things on the truck you start to realize how many things you actually missed.
They offer the option to add items as they are packing which is great (at a cost of course but the price was reasonable). All said and done, I filled their 2,000 cubic truck to the brim and their price was roughly 2200 without tip. I had an 80 inch tv, two bedroom sets, a living room set, about 50 totes and 50 boxes, and plenty of other miscellaneous items. I considered their price very reasonable considering the quantity of items I had to move and the amount of time these guys put in. They dissembled all of my furniture, covered it carefully, moved it safely, and reassemble
They offer the option to add items as they are packing which is great (at a cost of course but the price was reasonable). All said and done, I filled their 2,000 cubic truck to the brim and their price was roughly 2200 without tip. I had an 80 inch tv, two bedroom sets, a living room set, about 50 totes and 50 boxes, and plenty of other miscellaneous items. I considered their price very reasonable considering the quantity of items I had to move and the amount of time these guys put in. They dissembled all of my furniture, covered it carefully, moved it safely, and reassemble
Isiuwa Igodan
Jun 01, 2022
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I had a STRESS FREE and smooth move with Dumbo moving. They moved my things from my apartment to my storage. I had 3 guys (truck 52) and they communicated with me the whole time and they didn't stress me out at all. They were efficient, reliable, quick and nice. This is my second time using Dumbo Moving and Walter was the one I booked with. He had great communication skills and made me feel secure in the service I was paying for. I would recommend using them for your moving purposes. Ask for Walter to set you up and Truck 52. My move took 3 hours and 39min in total. Great timing!
C. L. B.
May 29, 2022
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I was moving on a Thursday from a one bedroom with a lot of things, they sent a van not a truck. The following day because only 1/3 of my moving was done they promised to send a truck, they sent the same van! They finally sent a truck two hours into my second day of moving and in addition they charged me an extra 325 dollars. In addition when the move was finished the team leader of the 4 movers told me he would increase my moving cost considerably unless I tipped the movers a total of an additional 400 in cash. That is called extortion. They also broke an antique mirror. It made an already stressful event more miserable. Do Not Hire Them!
Seara Nasser
Apr 29, 2022
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These guys are the real deal movers. You cannot beat their price point, and the quality of work they do for the price they charge is unbeatable. The two gentlemen took such great care of all my furniture. They were quick, used a lot of precaution, and had immense attention to detail with every item they moved. They have excellent communication, no hidden fees, and went above and beyond on a moving day. Not one thing was damaged. They handled everything like it was priceless. The owner always kept in contact, and I am very grateful.
Isabella D.
Apr 28, 2022
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UPDATE: the owner reached out for a reimbursement but has been ignoring my messages for several weeks now with no explanation.
Clifford Lopez
Mar 20, 2022
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Dumbo Moving made our move a very easy, stress-free day. They provided us with lots of boxes, some medium and large, I found I was a couple short so I gave them a call and a few more were brought along on the day for the last bits and pieces. Kellen was especially efficient and helpful. They arrived on time and had all our belongings in the back of the lorry very quickly and safely. When we arrived at our new address everything was unpacked and put in all the correct rooms. We have already recommended Dumbo Moving to friends of ours.
Rhett Larson
Mar 13, 2022
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The review accolades for Dumbo Moving are well deserved. A special commendation to the crew which arrived on time, did a great job packing, and delivered top-notch professional services. Although we had a small window of opportunity at the loading dock, they worked with us to make it happen. Downsizing from 3,500 to 700 square feet was a hard job, but they made it look easy delivering our precious and now few possessions intact and with amazing customer service. Extremely pleased!
Patricia Louise Hill
Feb 14, 2022
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Dumbo Movers, 15 North Oxford Street, Brooklyn, NY. This was my first experience with this company. I forgot how nervous I was the night before. The office did make me comfortable when I hired them. But not knowing someone takes a toll on the nerves. They reassured me that I had made the right decision by sending two of the nicest guys that made me smile and eased. They were quick, efficient, and well prepared for the job.
As for price, their flat rate was perfect for my budget. From the office employees to the service personnel, they let me know that they truly cared for my well-being. Thank you Kenneth, Alex, and "C" who wouldn't allow me to thank them ($).
As for price, their flat rate was perfect for my budget. From the office employees to the service personnel, they let me know that they truly cared for my well-being. Thank you Kenneth, Alex, and "C" who wouldn't allow me to thank them ($).
Kelly Z.
Feb 11, 2022
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We had an excellent experience with Dumbo Moving. The team was very communicative about when they were arriving and also very communicative about costs. It was very affordable as we had gotten a few quotes and Dumbo was the best. Today was our move in day and the team was so wonderful. They arrived right on time and were so quick and efficient. Our move was down in less than two hours. Our mover Shota and his colleague were amazing! I would highly recommend them for any move!
Madelyn Dickinson
Feb 04, 2022
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Dumbo Moving assisted us with the cross-country move of my complete office. From their initial visit to assess the job through the final delivery, they demonstrated comprehensive expertise and genuine kindness. They understood our requirements, were adaptable when necessary, and were well-equipped to do the moving procedure. All of their personnel were kind, courteous, and pleasant. I suggest Dumbo Moving as I am quite pleased with their service!
Paula E.
Feb 02, 2022
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Dumbo Moving was recommended to me. I was extremely happy with the service. Youba and crew truck #36 could not have been more courteous and professional. Youba had great attention to detail, explained the process in detail and made me so relaxed in a normally stressful situation. Youba and his crew assured and showed me how carefully they handled my most delacate furniture. Youba and his crew were experts in disassembling and assembling my furniture. Youba went above and beyond by raising my closing rods and mounting my TV on the wall. Nothing was too much trouble. I am so happy that I used your moving company. Thank you, Paula Dispensa
Caroline S.
Feb 02, 2022
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These guys were amazing! Thank you Joe & Presley! They were so fast, kind & professional! They made my move so easy! These guys deserve a huge pat on the back from Dumbo! Such hard working & efficient guys. I can't say enough about them!
George C.
Feb 02, 2022
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My experience with Dumbo moving was good. My initial communication with them was great and professional. The movers were great, quick, efficient and super friendly. The only thing about this company that I didnt like was when I called back to add small items to the initial list, they tried to charge me more than the items were worth. However, I removed them from the list again and decided to go for the original price.
Make sure all your items are listed from the first call and negotiate with them then. Otherwise they'll charge a lot More when you try to add items. Also, the office reps were not so polite like they were on the first call. All in all, I would say it was a good experience.
Make sure all your items are listed from the first call and negotiate with them then. Otherwise they'll charge a lot More when you try to add items. Also, the office reps were not so polite like they were on the first call. All in all, I would say it was a good experience.
Anand V.
Feb 02, 2022
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Dumbo Moving is the best Packers and Movers. Nina at Dumbo gave me a good deal for a nearby short distance move. Besides, Sergio and Milos were on time, fast, professional, courteous and did a perfect job. This is my 2nd time using Dumbo, I highly recommend using them. Thanks Dumbo
Tina Y.
Feb 02, 2022
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I had a great experience. The movers were very professional and quick. They made my moving day very smooth and hassle-free! Additionally, leading up to the move, Danny was very helpful and communicative and that really made me feel confident. I also opted to rent moving bins which made packing a lot easier and quicker. The boxes were sturdy and spacious. I am very very happy with my move! Thank you Dumbo Team!
John Shelby
Jan 28, 2022
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I was initially were frustrated when I was looking for good, reliable movers, but now I'm in the position of suggesting them to others. I had a great experience with Dumbo Moving and Storage NYCand I know that it can be hard to trust anyone, but these guys are absolutely amazing. On first contact, I was received very warmly and all my queries were answered very well. That is how I decided to stick with them. They proved me right and the crew itself felt like family, all working to achieve a common goal. Definitely worth trying!
Jordan Brathwaite
Jan 25, 2022
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Team/truck 20 did great work. They were fast, dilegent and made sure that everything was secure so that nothing was damaged. They brought all of the boxes and furniture down from the 3rd floor of an apartment building, packed the truck, drove 40 minutes, unpacked everything and put the items where we wanted them. Aside from the driving it took them 1.5 hours to collect and drop off everything.
Bo H.
Jan 20, 2022
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We are moving from NY to CA. Reading the reviews makes me worried that items will be lost or damaged during the move. In fact, the experience is totally out of expectation. The total transportation time took about 10 days. We are moving a 1b1b, including a piano. The movers are super professional. it took about 3 hours to pack and load at departure and about 2 hours to unload at destination. I am so happy that every items is there.
Even our hand crafted mini house is as good as it was in NY. The only thing damaged is a desk table top (from IKEA). It is probably that the leg of another standing desk hit the table top of the damaged one when on the way. I would recommend that provide a detailed list of your items and self pack everything in boxes beforehand. So that when the movers arrive, it will move fast to load everything and pack only the large furnitures.
Even our hand crafted mini house is as good as it was in NY. The only thing damaged is a desk table top (from IKEA). It is probably that the leg of another standing desk hit the table top of the damaged one when on the way. I would recommend that provide a detailed list of your items and self pack everything in boxes beforehand. So that when the movers arrive, it will move fast to load everything and pack only the large furnitures.
Blaire A.
Jan 17, 2022
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Please don't use them. Trust the 1-star reviews! * Seeing as I passed over so many of these reviews I want to echo what so many have said. I had a horrible experience with Dumbo Movers. One of the movers was not in my apartment for more than 2 minutes before he insisted I "take care of them". He then asked me to Venmo him for a mandatory $395 tip + for several imaginary charges. I told him to call the company and this seemed to have set him off.
He starts yelling and cursing in my hallway to his partner. Terrible experience and it made a long-distance move more stressful than it really needed to be. One of the movers Giorgi was excellent and a great contrast to his partner. He was friendly, efficient and did not try to take advantage of me during the move. Unfortunately, it really didn't make up for his problematic partner. Find another moving company. I won't recommend Dumbo Moving to a soul and I definitely won't use them again.
He starts yelling and cursing in my hallway to his partner. Terrible experience and it made a long-distance move more stressful than it really needed to be. One of the movers Giorgi was excellent and a great contrast to his partner. He was friendly, efficient and did not try to take advantage of me during the move. Unfortunately, it really didn't make up for his problematic partner. Find another moving company. I won't recommend Dumbo Moving to a soul and I definitely won't use them again.
Harris Ahmad
Jan 17, 2022
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I hired them to help unload a truck. These movers threw my stuff around like garbage and dragged my furniture around - ripped my mattress and got it dirty, and dinged up a bunch of my stuff. Then they tried charging me another $250 (which was half of what I paid in the first place) because one of the sofas needed to be taken up the stairs and a desk needed the legs unscrewed. This was all well within the three hours I hired them for. Left me out to dry when I refused to pay them extra. You're way better off working with a Taskrabbit.
Devonte Langworth
Jan 14, 2022
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Our family relocation from FL last month went as smoothly as I could have imagined. The pickup crew was great and the delivery crew was just as good. The price quoted was pretty close to the final amount (I required some packing service) overall I give Dumbo Moving and Storage 5 stars for a straight forward honest reliable and efficient business model. I will definitely recommend them to everyone who needs to move.
Judy Reynolds
Jan 13, 2022
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Dumbo moving! What an amazingly reliable company. The team who moved me was professional, kind and patient. They were very flexible with their time. I was still packing when they arrived. They worked around me and helped with packing the final few boxes. The move-in was good and efficient as well. Nothing was broken or damaged. Terrific job!
Floyd Lamm
Jan 05, 2022
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Hello, Dumbo Moving and Storage was brilliant to work with. All my furniture was just taped up well. Those great guys working and trying to charge less than they should. This company really helped me! Whenever I plan on moving again I will definitely contact them. No complaints. They were very attentive and took care of my items. I've never felt so comfortable and confident about a moving company before. I recommend to any and everybody!
Elaine D.
Jan 02, 2022
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Choose another company! I had a very bad experience. After giving a detailed list of a relatively small amount of items and short distance move, my quoted price suddenly became $300+ more expensive days before move. And, besides the deposit, they demand payment in full before the moving day (badgering for payment). Moving vehicle was a van and items had to be lifted in and out. Witnesses saw as a box fell off truck to the street which shattered the costly statuary inside.
When trying to file a claim, they say 'you only opted for basic coverage.' Sneakily, they then ask weight of items damaged. because they come back and offer less than $1 per pound (falling short of any kind of proper reparation). During quote process, they demand details, updates, pics, etc.; but, never a mention of insurance. It made a stressful situation even more unpleasant. Their practices are shifty and I do not recommend them as a business.
When trying to file a claim, they say 'you only opted for basic coverage.' Sneakily, they then ask weight of items damaged. because they come back and offer less than $1 per pound (falling short of any kind of proper reparation). During quote process, they demand details, updates, pics, etc.; but, never a mention of insurance. It made a stressful situation even more unpleasant. Their practices are shifty and I do not recommend them as a business.
Canine T.
Dec 28, 2021
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They were awesome! Our point person Oscar was incredible. Answered all our questions before and during the move. The movers themselves blew my mind. They carefully wrapped items and moved boxes with care. We moved our house to storage unit. We WILL be using Dumbo again when we move from storage to our next home. Highly recommend
Jodie Bennett
Dec 28, 2021
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Dumbo Moving came highly recommended through Google Maps, and also via a friend, so I took a $2k+ chance ($1k move out, a few hundred in storage costs, and $1k delivery) because I needed a company I could trust. I had my things moved out and into their temporary storage, and then yesterday I had the things delivered to my new apartment and this is how they were delivered. The office has worked hard to offer reparations for the crushed boxes, so: 4 stars for the office, 2 stars for the hit or miss actual movers.
Chanee R.
Dec 12, 2021
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My boyfriend and I requested an appointment literally the night before my move-out date and Dumbo Moving Company helped accommodate our needs so well! A huge thank you to Ako, Gio, and Ika (our movers) for coming on time, getting everything done within the time frame and supporting us in this hectic transition; you guys made it all possible!
Sang Y.
Dec 01, 2021
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Was referred to Dumbo by friends and our building doorman and it was my worst moving experience. I've moved cross country and many times within NYC. You have multiple options of choosing movers in NYC - please read the reviews and choose wisely. IT TOOK 12 HOURS to move a 1BR apartment which they classify as a "small move" and the movers ruined, lost and broke multiple pieces of furniture. My wife cried during the process as we felt helpless as more and more furniture coming into the new apartment was lost or damaged. It's almost as if the company knows they will screw up so it's a cost built in to your quote and they obviously don't care because they want to move on to the next customer.
This is 2021 and more companies should be accountable for the way they treat their workers and customers. You have many choices when you live in NY, read the reviews and pick a moving company that will do a good job and is held accountable. I will NEVER use Dumbo again or refer anyone to this company.
This is 2021 and more companies should be accountable for the way they treat their workers and customers. You have many choices when you live in NY, read the reviews and pick a moving company that will do a good job and is held accountable. I will NEVER use Dumbo again or refer anyone to this company.
Maya N.
Nov 30, 2021
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DO NOT USE. The worst movers we have ever used. Most of our items were damaged beyond repair and 2 boxes containing over $6k in purses and jewelry were lost. The list of thing a they broke: Our bed Dresser Chair Couches were stained with a black tar Bar cart Peloton bike 2 lamps 1 large TV Office desk and chair Mattress and moving boxes also covered in tar They did to be fair offer some money but it did not make up for the over $25k in losses. There's a reason these guys are cheaper than other services. Save your time and go with someone else. It will be cheaper in the long run
John M.
Nov 08, 2021
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Horrendous. Movers arrive and tell me that there's a fee to be parked within 75 feet of my front door. No problem. But they want it in cash as a tip. What? So I go to the bank and give them a generous tip- 500 dollars. And here's the great part, during transit; they lose some of furniture items. What!? Forget about filing a claim. They offered me a 100 discount on my move. What? They lost my stuff. Thieves. Never, and my mean never book this company. I've made many moves and have never seen this before.
Camela Weekes
Sep 01, 2021
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I moved from NYC to Florida and I had a fantastic experience working with Dumbo Moving from start to finish. Everyone was professional and communicated well. I especially liked the link they provided that tracks the van for delivery. They picked up my stuff Thursday afternoon and I received it the following Tuesday morning! I didn't feel like it was overpriced (I made sure to provide exact measurements and inventory) and I wasn't charged for anything extra at the time of pick up or delivery.
All of my stuff returned to me intact and was quickly assembled by the delivery guys too. I would recommend them to anyone needing moving services! Thanks again, Dumbo. Edit : Added a picture of the truck that arrived! I also wanted to add that I packed up all of my things myself. I noticed some folks had issues with that service so I would recommend packing up as many of your valuable/treasured items yourself. The guys only wrapped up the furniture and packed our TVs in TV boxes I provided to them.
All of my stuff returned to me intact and was quickly assembled by the delivery guys too. I would recommend them to anyone needing moving services! Thanks again, Dumbo. Edit : Added a picture of the truck that arrived! I also wanted to add that I packed up all of my things myself. I noticed some folks had issues with that service so I would recommend packing up as many of your valuable/treasured items yourself. The guys only wrapped up the furniture and packed our TVs in TV boxes I provided to them.
McCaully P.
Aug 26, 2021
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DO NOT USE! Second time using this company. First move was ok, not amazing. I figured all movers were bad so my first move was as good as it would get. I decided to use them again for my current move (my second move). They not only up charged me for absurd things (I.e. queen bed having a headboard) but the movers are taking breaks to sit and smoke outside for 15mins+. The move is not even hard. It's just a furniture-only move of a Studio apartment (meaning no boxes, only furniture)!
We are on hour 4 and they still haven't moved 50% of the items. Movers also smelled terrible. I am a positive person, but this situation is truly just terrible! Please do not make the same mistake I made! Go with someone else for moving! I hear that "Piece of Cake Moving" Company is good - wish I knew that sooner. Dumbo is awful!
We are on hour 4 and they still haven't moved 50% of the items. Movers also smelled terrible. I am a positive person, but this situation is truly just terrible! Please do not make the same mistake I made! Go with someone else for moving! I hear that "Piece of Cake Moving" Company is good - wish I knew that sooner. Dumbo is awful!
Edward R.
Jul 08, 2021
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Don't use them unless you are only moving college dorm furniture that you don't care gets broken. And you are ready for your move to take absolutely forever. I used them to move from my two-bedroom in Brooklyn. It was a second-floor walk-up, which I had made clear ahead of time, and they only sent two people to do the move. With only two people and no elevator, it took absolutely forever for them just to get everything out of the apartment and into the truck.
Then it took forever again to unload everything on the other side. Make sure they send three people if you're moving anything bigger than a studio, and especially if you don't have an elevator. And during the process of the move, they broke or damaged the following (pictures attached): -TV -Dining table -Side buffet table -Bedroom end table -Office table Don't use them if you don't want your things to get broken.
Then it took forever again to unload everything on the other side. Make sure they send three people if you're moving anything bigger than a studio, and especially if you don't have an elevator. And during the process of the move, they broke or damaged the following (pictures attached): -TV -Dining table -Side buffet table -Bedroom end table -Office table Don't use them if you don't want your things to get broken.
Austyn Emard
Jan 14, 2021
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Excellent service right from booking to the removal day. All office staff very informative and gave good advice. HARRY and BRYAN on the day were absolutely brilliant and literally took the stress off us. I hope I dont move again soon, but if I do, I will only hire them!
Justin Anderson
Jan 13, 2021
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Have used these guys for 3 city moves and 1 cross country move over the last 6 or so years. Never had any issues they really make moving easy, and they are definitely cheap from a quote standpoint. Nothing but compliments. Ask for Derek he was great.
Alene Walsh
Dec 17, 2020
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I have been very pleased with our experience. Each Customer Service person was very helpful. We knew where we were moving to and included that info in our initial but had to store our things for over a year. The Service rep worked hard to get approval for delivery. It all went smoothly. The drivers called with delivery arrival times. No problems. The move couldnt go any better. I will love to recommend them!
Katy D.
Jul 21, 2020
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We were fortunate enough to have truck 17 with Nikola and his crew. Professional, clean, courteous, incredibly hardworking, friendly and polite are only the first words that come to mind. They fit way more into the truck than anyone believed it could hold. They continuously checked in to make sure they were on there same page. I have moved seven times before this and i would rate this crew #1.
Shane Russell
As someone who had never used a moving service in New York, I wasn't sure what to expect when letting other people handle our furniture and other household valuables. We booked Dumbo Moving last minute and we're very happy to say they were nothing short of incredible. Our 3 movers were extremely careful, friendly, and fast - talk about a quick and stress-free move! They even pulled down shelving and took apart our beds, tediously wrapped all of our belongings and hauled all our items up and down stairs without taking a break. I'll be recommending Dumbo to everyone. Thanks guys
Ido Heskia
I don't tend to write reviews but I'd like to share a truly great experience I had with dumbo moving. This was the 2nd time I used this excellent service. I never imagined that moving in NYC could be such a pleasant experience... The Dumbo movers constantly kept a positive attitude while perfectly handling all our furniture from a 5th floor walk up. At some point, they even took the time to fix a piano wheel which was coming loose. I was quite amazed. Im never moving anywhere without these guys!!
Adelina Vega
I was extremely satisfied with my moving experience from NY to NC. They were patient with my requests, worked with me to get the job done, and carefully delivered my valuables. Drisdain Essor and Shannon Jones did such a great job driving the truck to my new neighborhood and unloading my stuff from the truck into my new apartment. I couldn't ask for better movers! Thank you!
Jessie Katz
We had an excellent experience with Dumbo last week and would highly, highly recommend them. It was a difficult decision to select a moving company but we are happy that we went with them, even though their costs were a little higher than other quotes we received. Alan and his team were FANTASTIC. We loved them from the moment we met them. Very efficient, friendly, and trustworthy. I highly recommend their team of guys if you're able to choose specific movers.
Esther Wohl
Thank you to Lasha, Otto, and Ernest for a successful move today! They were efficient and professional by treating our possessions as if they were their own. They carefully packaged everything up and made sure our furniture was secure. I have moved 4 times in the last 5 years and this was defiantly the easiest move with an all star team of movers.
Dumbo movers gave us the best rate and was extremely flexible with our timing. Ben was quick to respond and helped us with a short notice move. Thank you Dumbo Movers, We will surely be recommending you to our friends and family!
Dumbo movers gave us the best rate and was extremely flexible with our timing. Ben was quick to respond and helped us with a short notice move. Thank you Dumbo Movers, We will surely be recommending you to our friends and family!
Suzanne B.
My daughter moved from a fifth floor walk up with a steep, tight stairwell to an elevator building about 10 blocks away. I was present during the move as she was unable to be away from work. The team was prompt, with excellent communication regarding arrival time. They were all friendly, professional, and worked steadily and tirelessly on what was not an easy move out. Her belongings were carefully handled and arrived safe and sound at her new place. It was a much easier move in with the elevator--but I was amazed that the job was completed so quickly. All in all, a very smooth experience!!
Alyssa B.
I hired Dumbo for a move out of a doorman building into a 2nd floor walk-up. The staff arrived when they said they would, they were thorough and extremely friendly. They could tell I was stressed about the situation, and immediately put me at ease. They were so organized and packaged everything so carefully. They were also super attentive to my needs to help organize the furniture/boxes in the new unit so I could unpack seamlessly. Extrmeely affordable, quick, and great service. Will use next time I move for sure!
Daniel C.
Excellent service. Called them 2 days before the move, and they set everything perfectly. The price was cheap as well. Filip Brajkovic and Igor Nikolic were my movers, and they went above and beyond. They did an amazing job moving a ton of furniture in a quick and efficient manner, while also handling each piece with care.
Safiya B.
I have not 1 complaint about my move. I got my rate and 2 days later I am moved into my place! The price was fair, the entire staff very professional. The movers were courteous and polite. I saw a few reviewers stated they felt pressured to tip but the guys who did my move did no such thing. I was referred to dumbo by a friend and will happily do the same.
Sam S.
These guys are AMAZING, truly. The rate they quoted me was more than fair, and there was zero sketchiness. The office guy took an inventory on the phone, generated a quote, and there was no bait & switch later (I and just about everyone I know in NYC have had nightmare experiences). The moving crew -- Jason, Neil, and John -- were FABULOUS. Courteous, professional, and tireless. Nothing but smiles and helpfulness, even by the end of the move when they were sweaty and tired. Jason (the crew chief) in particular was fantastic; fast and obviously very experienced.
That guy can build boxes, beds and bookcases in record time. All of the guys obviously like working together, and their easy camaraderie results in a laid-back casual vibe, all the while moving super fast to get the job done for the customer. I have not one complaint, honestly. I will never go anywhere else for movers. I will recommend Dumbo to everyone I know.
That guy can build boxes, beds and bookcases in record time. All of the guys obviously like working together, and their easy camaraderie results in a laid-back casual vibe, all the while moving super fast to get the job done for the customer. I have not one complaint, honestly. I will never go anywhere else for movers. I will recommend Dumbo to everyone I know.
Shelly Z.
I recently did an interstate move from South Carolina to Virginia and had unknowingly hired a moving broker for the move. Dumbo was the contracted moving company that brought our stuff to Virginia and unloaded everything. I had no interactions with Dumbo management but my driver/mover Max and his team (I never got the name of his assistant!) were great. They communicated well and arrived in the time frame they had specified the day before.
They were fast and efficient and moved everything up within 1.5 hrs. They were friendly and professional. I really can't speak about Dumbo themselves, but I would definitely use Max and his team again!
They were fast and efficient and moved everything up within 1.5 hrs. They were friendly and professional. I really can't speak about Dumbo themselves, but I would definitely use Max and his team again!
Madeline A.
Dumbo moving has moved me twice (along with several of my friends) and they are phenomenal. They always go above and beyond with their service to make sure you are happy. When looking for quotes, they are the most affordable company in Manhattan! Pricing is based on your inventory not per hour (like other companies). This system has worked out for me since I don't have much heavy duty furniture to move.
You schedule a time window for the move and both times the crew has been on time! They move quickly and efficiently no matter what type of building you live in (I used them moving into and out of a 5th floor walk up). They take the time to wrap all furniture and did not damage any of my belongings. If you want, they will also provide two free wardrobe boxes which you can hang your clothes in (and not have to take them off the hangers). I am so thankful I used Dumbo as they made my moving experiences easy and pain free.
You schedule a time window for the move and both times the crew has been on time! They move quickly and efficiently no matter what type of building you live in (I used them moving into and out of a 5th floor walk up). They take the time to wrap all furniture and did not damage any of my belongings. If you want, they will also provide two free wardrobe boxes which you can hang your clothes in (and not have to take them off the hangers). I am so thankful I used Dumbo as they made my moving experiences easy and pain free.