Community Self Storage

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Affordable Self Storage in Houston

We are Community Self Storage, a Houston-based provider of premium storage solutions designed to meet diverse customer needs. Our facilities offer climate-controlled and standard units ranging from compact lockers to spacious 10x40 units, ensuring optimal protection for sensitive items against humidity and temperature fluctuations. With advanced security features including individually alarmed units, 24-hour camera surveillance, and on-site managers, we prioritize the safety of your belongings. Our eco-conscious approach incorporates recycled steel construction and energy-efficient insulation, reflecting our commitment to sustainability. Serving Inner Loop, Bellaire, West U, Galleria, and surrounding areas, we support local communities through youth sports sponsorships and charitable initiatives.

Our professionally maintained facilities feature sealed floors, regular pest control, and clean hallways to minimize environmental degradation. For wine collectors, we provide specialized storage with precise temperature and humidity controls, backed by redundant cooling systems and generator power. As authorized U-Haul dealers, we offer moving trucks and specialized equipment rentals, along with a comprehensive selection of packing supplies including eco-friendly recycled boxes. Our staff's expertise in storage solutions and customer service ensures a seamless experience for both residential and commercial clients.

Services

Self Storage Wine Storage Truck Rentals Moving Supplies Climate-Controlled Units Individually-Alarmed Units

Highlights and features

Our climate-controlled units maintain 76F temperature and 55% humidity for optimal protection.
24-hour camera surveillance with individually alarmed storage units ensures maximum security.
We use 78% recycled steel and advanced insulation for eco-conscious storage solutions.
We support local communities through youth sports sponsorships and neighborhood initiatives.
Our staff provides expert guidance for both residential and commercial storage needs.

Website

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Services

Self Storage

Our self-storage solutions range from locker-sized units to 10x40 spaces with flexible month-to-month leases. Climate-controlled units maintain 76F temperature and 55% humidity for sensitive items. Standard units offer cost-effective storage for durable goods with sizes from 5x5 to 10x30.

Wine Storage

Specialized wine storage maintains 55F temperature and 60% humidity with redundant cooling systems. Features include passcode access, 24-hour surveillance, and private entries for Houston collectors and restaurants. Back-up generators ensure continuous climate control.

Truck Rentals

U-Haul authorized rentals include 10 to 26 foot trucks with lift-gate options. Available for local and one-way moves with advanced reservation options during peak periods. Professional staff assists with equipment selection and reservations.

Moving Supplies

We offer high-quality boxes and packing materials at competitive prices. Selection includes wardrobe, book, and mirror boxes with protective wrap and tape. Recycled box program supports environmentally conscious moving practices.

Climate-Controlled Units

Advanced climate control systems maintain precise conditions with tri-polymer insulation and dehumidifiers. Units protect electronics, wood furniture, and documents from Houston's heat and humidity. Energy-efficient design reduces environmental impact.

Questions

What storage unit sizes are available?

We offer units from 5x5 to 10x40 with both climate-controlled and standard options. Specialized wine storage units maintain precise temperature and humidity levels.

Are your facilities open 24/7?

Storage access is available from 5:00 AM to Midnight, 365 days a year. Office hours are Monday-Friday 9 AM-6 PM and Saturday 9 AM-5 PM.

Do you offer moving truck rentals?

Yes, we're U-Haul authorized dealers with 10-26 foot trucks available. Lift-gate trucks are available at our Washington Ave location with advance reservations recommended.

How do I make a payment?

Secure online payments can be made through our website. Office staff also accepts payments in person during business hours at either Houston location.

Are there any security features?

Our facilities feature 24-hour camera surveillance, individually alarmed units, and on-site managers. All units have sealed floors with weekly hallway cleaning for dust control.

Reviews (7)

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Allister S.

Jul 13, 2021 Report

Pain to deal with. My SO and I have a unit and they can't seem to get their automatic payments to work. We constantly have to call in order to pay because they tell us we have a past due balance. For a self storage facility that has to do the bare minimum to take care of their customer, they can't even do that. It's frustrating and annoying to deal with the same issue month after month.

Sager Goel

May 02, 2021 Report

This place is the literal worst. We came from out of town, had reserved a U-Haul days before, waited in line and were told no trucks were available. No remorse. Nobody tried to help. One of the ladies didn't even have her mask on. Sub zero star rating.

Scotty Worley

Jan 09, 2021 Report

Like many of the reviews here, we also had a truck reservation issue. We arrived and were told they did not have the truck we reserved. They could not look up our reservation so they had us call U-Haul Corporate. Fortunately, U-Haul was able to resolve the issue and called to inform the person at the desk that we did have a reservation and they did have a truck for us. We had also reserved furniture blankets and dollies and were told those were not available. We did not have enough backup blankets so a lot of of furniture was damaged and we had to waste an hour of our movers going to Home Depot to rent dollies.

Sebastian Cordero

Dec 17, 2020 Report

These guys have 0 respect for their customers. Old man with white hair is rude and disrespectful, wouldn't let me park my truck when I went to pay for my Storage. The rest of the staff doesn't operate by any customer service standards.

Darian Bajmanlou

Dec 10, 2020 Report

Take your business somewhere else. Elevator has been broken for upwards of 8 months +. Never seen anyone working on it even once. Management doesn't seem to want to fix it. In addition to that, what really bugs me is how rude the people are that work here. With how many different storage places there are, go an extra 2 minutes down the street and rent somewhere else. Read the other reviews where people have billing problems. Has happened to me too. THEY mess up the billing one month, and immediately will put a lock on your unit. Then when you go to see what the problem is, they said it was their system. Has happened to me twice now.

Sandra Warren

Jun 07, 2019 Report

I love this place! The staff is knowledgeable, helpful and friendly; the building is new, strong and fortified. One doesn't have to worry about flooding, even in the basement lockers, because they're situated so high up over the bayou. You can pay by phone, online or go by and visit and pay, that'swhat I like to do. There are long hours back in the storage area where you can take care of business. I feel safe there too. Highly recommended.

Jay Patel

Nov 25, 2018 Report

Happy with the unit. Unhappy with the service. Almost 10 years a customer and they charge me a $15 late fee because someone didn't do their job. They basically said they can't do anything about it, almost alluding it was my fault. I'm on AutoPay. Went in person to get credit card issue resolved. Weeks later see a late fee. Seems I'm not the only one who got charged (based on another review). I'm willing to stay (and update the review) if they're willing to address the issue. 5/5/19 Again I get a call today that my credit card didn't go through.

Third time in five months I've had to give the same credit card information. Again, happy with storage, but either the system or people are not working. And still no word on being charged a late fee in March because credit card didn't go through.