Business Details
46 Years
experience
Your Trusted Self Storage Solution in Jacksonville, NC
A-1 Self Storage has been a trusted provider of self-storage solutions since 1980, serving communities across North Carolina with six strategically located facilities. Our commitment to quality is reflected in our well-maintained properties featuring steel and metal construction, ground-level units for easy access, and advanced security systems including electronic gate access and video surveillance. We prioritize customer convenience through 24/7 access during designated hours, month-to-month rental agreements, and on-site managers available to assist with storage needs.Our facilities offer climate-controlled units at four locations, ensuring protection for sensitive items against temperature extremes. We provide essential moving supplies and accept major credit cards, emphasizing flexibility and accessibility for all tenants. With locally owned operations and a corporate office ready to resolve any issues, we maintain a personalized approach to customer service that has earned us a leading position in the industry.
Services
Self Storage
Climate-Controlled Units
Month-to-Month Rentals
Online Payments
Vehicle Storage
Storage Supplies
Auction Services
Secure Access
Onsite Management
Moving Assistance
Details
- Year established: 1980
Highlights and features
- We offer climate-controlled units at four locations to protect sensitive belongings.
- Our facilities feature electronic gate access with personalized security codes for tenant safety.
- Onsite managers provide expert guidance for selecting optimal storage unit sizes.
- We maintain competitive pricing with month-to-month rental agreements for flexibility.
- All locations sell essential packing materials and accept major credit cards.
What people say
Well maintained
Safe secured property
Helpful staff
Great decision
Professional service
Services
Self Storage
Our self-storage facilities provide secure spaces for residential and commercial needs with flexible sizes and access options. Units feature ground-level convenience and steel construction for durability. Customers benefit from personalized manager assistance and month-to-month lease terms.
Climate-Controlled Units
Climate-controlled units maintain temperatures between 55-80F to protect sensitive items like electronics, wood furniture, and documents. Available at four locations, these units prevent damage from humidity and extreme weather conditions.
Vehicle Storage
Selected locations offer secure outdoor storage for vehicles including RVs, boats, motorcycles, and cars. Spaces require drivable vehicles with registration on file, providing protected parking solutions for seasonal or long-term needs.
Online Payments
Convenient online payment system allows tenants to manage accounts and pay rent digitally for designated locations. This secure platform streamlines billing processes while maintaining transaction records for customer convenience.
Storage Supplies
We sell essential packing materials including boxes, tape, and protective covers at all locations. These supplies support efficient packing and unpacking processes while ensuring item safety during storage periods.
People
John Hamrick
Onsite Manager
John provides expert storage solutions with over 15 years of experience in facility management. He ensures customer satisfaction through personalized unit recommendations and operational support.
Rod Haynes
Facility Manager
Rod oversees daily operations with a focus on security and maintenance. His team leadership ensures consistent service quality across multiple storage locations.
Jodie Smith
Customer Service Manager
Jodie specializes in tenant relations, offering tailored storage advice and resolving customer concerns efficiently. Her approach builds long-term trust with residential and business clients.
Bruce Johnson
Operations Manager
Bruce coordinates facility improvements and security protocols. His technical expertise maintains compliance with industry standards while enhancing storage environment quality.
Shane Williams
Assistant Manager
Shane supports daily operations and customer needs with a focus on accessibility solutions. His hands-on approach ensures smooth tenant experiences during storage transitions.
Questions
What storage unit sizes are available?
We offer various sizes from small cubbies to large units accommodating household furniture. Onsite managers help determine optimal space requirements.
Are climate-controlled units available?
Yes, four locations provide climate-controlled units maintaining 55-80°F temperatures for protecting sensitive items against environmental damage.
What security measures protect stored items?
Facilities feature electronic gates with personalized access codes, video surveillance, and fenced, well-lit premises monitored by onsite staff.
Can I access my unit after business hours?
Gate access operates daily from 6:00AM-9:00PM, including holidays, allowing flexible storage access beyond regular office hours.
Do you offer vehicle storage options?
Selected locations provide outdoor storage for RVs, boats, and vehicles with registration requirements ensuring secure parking solutions.
What payment methods are accepted?
We accept major credit cards and offer online payment options for convenient account management and rent payments.
Reviews (7)
Rebecca Hoehn
Dec 15, 2021
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Bought a storage unit online. Manager was friendly and would love to buy another unit online from this establishment
Marva Lance
Nov 20, 2021
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Very nice place, everyone so nice and professional. I have been there for a good while now and have never had a problem. Mr. Rod is the man! Great place for storage.nice and clean.
Anthony Williams
Aug 25, 2021
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Man returned my call with quote. Orginally spoke to my brother and did not sound professional. He did give me quote but refused to give me his name. Stated in a hateful manner " you'll see IF you get here" assuming I wasn't coming. He said he was the only one there. NO customer service skills and was almost argumentative and he hung up. I would rather pay hundreds for better service and can only imagine the service i would have received.
Courtney Steele
May 18, 2021
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Went in today to rent a unit and was so impressed with the manager and the facility! The whole process was so easy! The unit was clean and in good condition, the office was as well! The manager was extremely helpful, funny, and overall a very genuine guy. Highly recommend anyone needing a storage unit!
Betty Higginbotham
Dec 30, 2020
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Very friendly staff! Clean buildings with security systems and management on site. There is always a loading cart by the door which is very useful.
Neverlandsong
Nov 03, 2020
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Friendly manager, great service, i see why there are so many great reviews. This is my first time buying storage, and he made it easy. Would recommend to friends.
Coleen Philipson
Jun 19, 2020
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This storage place is well priced and has available units. The young man, Rod, that helped us was knowledgeable, friendly and very helpful in figuring what unit was needed. The units are clean, although they aren't climate controlled, which is important in storing some items. Thank you, Rod, you're an asset to A1!