Business Details
Affordable Self Storage in Long Island City, NY
At CitiWide Self Storage, we have dedicated ourselves to redefining the self-storage experience in Long Island City since our founding. Our facility, strategically located near major roadways, offers over 1,000 clean and affordable units ranging from 12 square feet to 7,500+ square feet, including specialized options with large double doors and industrial ceilings. We pride ourselves on providing exceptional customer service through our friendly and knowledgeable team, who are available to assist with unit selection, package acceptance, and freight elevator operation. Our commitment to convenience is reflected in features like 24/7 access during business hours, online account management, and complimentary dolly use.We offer flexible month-to-month rentals with no deposit required, alongside exclusive promotions such as discounted first months and free moving services for qualifying customers. Our partnerships with moving companies enhance value, while our secure, well-lit premises accommodate vehicles of all sizes. With over two decades of serving residential and commercial clients, we combine proven expertise with modern amenities to deliver reliable storage solutions tailored to diverse needs.
Services
Self Storage Units
Moving Supplies
Package Acceptance
Freight Elevator Access
Online Rentals
Commercial Storage
Pallet-Accessible Units
Loading Dock Access
Highlights and features
- We offer exclusive move-in promotions with up to 2 months free storage.
- Our facility provides 24/7 access during business hours for added convenience.
- Friendly staff assists with unit selection, package acceptance, and freight operations.
- We partner with moving services to provide free 2-hour pack-and-move promotions.
- Online account management enables seamless payments and unit rentals.
What people say
Friendly and knowledgeable staff
Helpful with move-out process
Charming Michelle Macasa
Great storage experience
Secure and well-lit premises
Services
Self Storage Units
Our facility offers over 1,000 storage units in Long Island City, NY, ranging from compact 12-square-foot spaces to expansive 7,500+ square-foot units. Ideal for residential moves, business inventory, or seasonal items, our units feature large double doors, industrial ceilings, and pallet accessibility. Customers benefit from secure, climate-controlled options and flexible month-to-month rentals with no deposit required.
Moving Supplies
CitiWide Self Storage provides on-site sales of essential packing and moving supplies, including boxes, tape, and protective materials. We also offer free dolly and flatbed cart use to simplify loading and unloading. This one-stop convenience ensures customers have everything needed for efficient moves, whether relocating homes or managing business inventory.
Package Acceptance
We accept packages from major carriers like UPS, FedEx, and USPS on behalf of customers. This service is particularly valuable for businesses needing secure delivery management or individuals receiving items during relocations. Our staff ensures safe handling and storage until packages are retrieved, adding an extra layer of convenience for tenants.
Freight Elevator Access
Three large freight elevators operated by our staff facilitate easy access to upper-level units. This feature benefits customers moving heavy or bulky items, reducing physical strain and potential damage. Elevator availability during business hours ensures smooth transitions for both residential and commercial storage needs.
Online Rentals
Our platform enables instant online leasing of storage units, available 24/7. Customers can select units, review pricing, and complete rentals without visiting the facility. Combined with auto-pay options, this digital solution streamlines the process for tech-savvy users and those requiring urgent storage solutions outside regular business hours.
People
Michelle Macasa
Customer Service Representative
Michelle greets customers with an upbeat attitude and patient guidance, making storage decisions stress-free. Her friendly demeanor has earned recognition from clients, contributing to immediate sign-ups and positive reviews.
Lamar
Staff Member
Lamar assists with move-out processes and unit transitions, providing efficient support that has led to customer satisfaction. His professionalism reflects the team's commitment to seamless storage experiences.
Questions
What storage unit sizes are available?
We offer units from 12 square feet to 7,500+ square feet, including pallet-accessible and industrial-height options.
Do you provide moving supplies?
Yes, we sell packing materials on-site and offer free dolly and flatbed cart use for moves.
Are there discounts for new customers?
New tenants receive promotions like 50% off the first month or 2 free hours of moving service with qualifying rentals.
Can I rent a unit online?
Yes, our website allows instant online leasing with flexible month-to-month terms.
What are your office hours?
Office hours are 8:00am-8:00pm Mon-Fri, 9:00am-6:00pm Sat, and 9:00am-5:00pm Sun.
Is package acceptance available?
We accept UPS, FedEx, DHL, and USPS packages for tenants, with secure storage until pickup.
Reviews (7)
Kent Kenji Dvrko Robinson
Apr 10, 2022
Report
Any complaint made by review are just people that are upset they couldnt have their way or dont pay their bills the staff are regular people like you and me and are great for the business. Theyre extremely helpful, knowlegable and accomadating. I have had two Units here so far and am looking to get another as the business is expanding and they're definitely helping to make sure we have what we need.
The units themselves are decently sized and well priced for the real estate. Convieniently located in the Court square area, not far from the LIE (if you're coming from out east, 59th street bridge (if youre coming from manhattan) and the BQE (if you're coming from SI/BK). The View aint half bad from the upper floors too if youre into that ^_^
The units themselves are decently sized and well priced for the real estate. Convieniently located in the Court square area, not far from the LIE (if you're coming from out east, 59th street bridge (if youre coming from manhattan) and the BQE (if you're coming from SI/BK). The View aint half bad from the upper floors too if youre into that ^_^
Svetlana Kurteva
Mar 08, 2022
Report
The employee was rude and he kicked us from the office because we didn't have masks and in the same time he refused to put a mask after we asked him. If there is a rule for the customers, these same rules must me mandatory for the employees and they didn't ware masks.
June Medrano
Jun 14, 2021
Report
The greatest customer service by Sean & Paul and the entire staff here. Been coming to storage thru a work opportunity and amazed at service level. Super attentive and helpful! Classic huge elevators that 100 years old is a plus! Ty
Helen E. Moss
May 31, 2021
Report
I've used Citiwide for umpty-tumpty years now, introduced by my friend Maggie Newman. I was skeptical, because it was on a dead end street that no one seemed to know -- but the people are all so nice, the place is clean and secure. What more could we ask for a storage space? Buildings are now creeping closer and closer to the storage space, but we hope it will be there for many more years!
Planet Pepper
Apr 26, 2021
Report
Our experience has been excellent all these year. The front of office are always friendly and polite. They hire the nicest people. The space is really clean. And it has been a lifesaver throughout the 7 years we've been there.
Mc
Apr 18, 2021
Report
All the staffs I have met are very nice and professional. It's truly the best rental storage experience I have ever had. As for pricing, I think they are reasonable given the location.
Kimberly Van Schoyck
Nov 05, 2020
Report
Citiwide has such a great staff that is pleasant and accommodating. I have been there for both personal and business storage needs for years and am very happy. I highly recommend them.
