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Thompson & Hachey Self Storage Our clean auto repair facility offers auto repair and maintenance services for passenger and commercial vehicles. From state inspections to four-wheel alignments our technicians are ready to keep you safe on the roads. In addition to our auto services we also offer sales and service of tires from the leading manufacturers. We also offer 24/7 towing services locally and long-distance.

Whether you're off the road, or just need a vehicle transported, we've got you covered any time of the day or night! We've taken an active role in our community and have sponsored many local groups and organizations over the years including the Waterville Area Boys and Girls Club, Health Reach, Jeffery S. Parola Foundation, Winslow Hockey Boosters Club, and the Veterans of Foreign Wars to name a few.
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Our technicians are ready to work on passenger and commercial vehicles, both domestic and foreign. We use computerized engine diagnostics and are trained in all the latest tools to quickly identify and solve problems. From routine maintenance to transmissions we are ready to get your vehicle back on the road!
Arbo's Towing & Repair provides towing services to the state of Maine. Our fleet consists of wreckers, flatbeds, and fully-equipped service trucks, allowing us to quickly address any situation from a transport situation to a broken-down vehicle on or off the road. Our company is bonded and approved and radio dispatch services are available when you need them. We accept AAA and most major motor clubs!
Reviews (18)
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Sara Donovan
Apr 21, 2022
They came sooner than Triple A said and fixed my car quickly. Great place, highly recommended! Service: Car towing
Julie Gagnon
Apr 11, 2022
Quick service always with a smile I want trusted service I'll go here
Caitlyn Burnham
Mar 04, 2022
I called because was stuck at my parents. and I was not able to remove my tire. I heard the clank from the truck outside, figured I'd greet him. Came out and the tire had already been completed.completely stellar! The man had me laughing and everything. 100% will call again with any towing service needs if I am in the area. And the info has been posted to my parents refrigerator!
James Skrabak
Jan 18, 2022
Critical: Professionalism, Quality So unprofessional, refused to release car even though we were trying to pay the bill. Told me to shut up, was rude to the mechanic too. Would give 0
Shanna Soucy
Jan 03, 2022
I have AAA, and Arbos in Waterville was called to unlock my vehicle. When they arrived they called and my son went out to meet them. They said they had to leave because there was an accident. My son came into the house to tell me this. I then called the # of the person who called upon arrival to our house and was hung up on. I then tried calling again and the male that answered the call said, "Stop blowing up my f------ phone, I'm f------ working here and hung up." This was completely unacceptable in many ways.

I called and complained to the owner Steve. I hope that his employee has been properly delt with. Extremely unprofessional, and I'd go as fer to say that this employee is a low life. Not somebody that I'd have working for me to represent my company!
Tequila Mockingbird
Jan 03, 2022
Critical: Professionalism, Quality Rude, hung up on me, damaged car Service: Car towing
Marie Chan
Dec 04, 2021
Excellent service. Prompt and quick. Very friendly gentlemen. I have used Arbos several times and have always received good service.
John Ballew
Mar 05, 2021
The former owner has retired, and I found the management beyond rude to be honest.
Menz Outdoors Fishing
Mar 05, 2021
Ok services friendly staff waited a while for a a truck to come.
David Morin
Feb 04, 2021
Critical: Professionalism, Quality, Value I was recently towed for snow removal. The tow truck driver broke my power steering hose. And even though I was towed for snow removal. No one ever removed any snow. Scam. Service: Car towing
David VanLuke
Dec 08, 2020
Did a great job fixing my Axel. Guys were super friendly and will consider working with them in the future. I just wish they would wear masks during this pandemic! Other than that 5 stars!
Jason Roy
Nov 08, 2020
Always treat my customers good and give very consistent and fair prices. Never have had a complaint in over 10 years
Pastor Gary Mc Daniel
Aug 10, 2020
The driver of the tow truck was friendly and knowledgeable n very helpful. I enjoyed talking with him. Arbo's is a good service company.
Jessica Johnson
Jun 22, 2020
Very friendly and helpful, and they even came from about an hour away to get us the 1 mile uphill to our house! Service with a smile, even on our terribly bumpy road! Would recommend to anyone looking for friendly, fast service! Service: Battery service
Amber Thompson
Feb 08, 2020
I got my car towed to their shop and they charged me 65$ to tow it a mile away. I ended paying 137$ for rude and snapping costumes service when they should have understanding for my first needing a tow and not what to do. Also where rude about me grabbing stuff from my car that I needed.
Cherie B.
Nov 01, 2019
We were stranded with a broken transmission near Waterville. Lee at Arbos really helped us out. They were prompt with towing us and wonderful to deal with. Being stranded was no fun, but Lee made it a lot less painful. Thanks!
Megan Heath
Mar 02, 2019
I went there to get my breaks checked- I was quoted 900$ because "front and back needed to be replaced". My step dad looked at them for me after hearing the quote- all the front brakes needed was an adjustment and replacement could wait another 6 months and the back breaks were just fine- needed a little oil. I'm very thankful I did not get my truck fixed here, I felt totally taken advantage of because I do not know vehicles well. It's too bad but this place isn't trust worthy unless you need a quick fix of a problem you are 100% aware of.
Kyndhal S.
Apr 02, 2018
Do Not. I repeat DO NOT store your things here. I know it's convenient for students from Colby College, but it would be a better deal to go to Augusta or find another storage place in Waterville. First of all, the units are not sealed tight, allowing water, wind, bugs, and mildew to accumulate and ruin your items. Second of all the customer service is ATROCIOUS!

When I called and asked for them to get a copy of my contract sent to me (I am abroad), they refused and said I should have been happy they even answered the phone. Steve, the person of the storage unit also called me early one morning to yell at me and threaten to throw out all of my things if I didn't pay late fees (That I was never even told about).

I was never updated about the status of my account previously, so I thought I had paid all of my fees on time. He demanded money from me, with not even allowing me to see my account statement to see what justified the fees. They just want your money and aren't even willing to tell you what you are paying for. Ridiculous.