Get Quotes Contact Us Sign In
Website
Call
Sumas Mini-Storage At Sumas Shipping & Mini-Storage, we understand the requirements of Canadian businesses shipping to the U.S. and beyond. Our handy border location and friendly, very experienced team simplify the process. For example, it's easy to truck your products across the border at Sumas - Huntingdon, drive three blocks to our facility, and let us do the rest -- storage, pick-and-pack, and shipping to your U.S. clients with the carrier of your choice including UPS, FedEx, DHL, USPS and more.
Follow us
Reviews (10)
Write a Review
Hdolker
Dec 29, 2021
I find the people like Vanessa are terrific and have no problems with always getting help.
Georgina McGuire
Aug 02, 2019
Checked this place our in spite of the reviews because we like the location. After visiting 2 other storage places, we walked into Sumas Mini to a wonderful, cheerful lady named Chantelle. We were able to find the size storage we wanted at a great price. She went over all their services with us. Another fellow on the grounds was friendly and helpful. We asked about the bad reviews, she said all NEW MANAGMENT and damage control. So glad we stopped in and got our storage needs taken care of!
Gary Chiang
Apr 02, 2019
This place used to be great but under the new ownership the great customer service and all the extra perks like a recycling/trash bin were removed. I used to drive from Vancouver just to come here for over a decade because the owners were so good and they took care of you. There are much cheaper places with better service much closer to home now.
Tom Badger
Jan 17, 2019
Our company has been a LOYAL customer to Sumas Mini Storage for about 5 years. When Steven and Elizabeth were in there we had no issues. Now with the new management of Theresa and Carl there are serious issues. Since they removed the garbage bin and recycling bin we have no where to dispose of these items. I approached Carl to allow us to use the recycling bin and a very small thing became a very big problem.

Really not necessary! Carl has some serious anger management issues that need to be dealt with. As an owner of a company with over 100 employees I know about customer satsifaction and service. There is absolutely no way I would allow an employee to talk to a customer the way that Carl talks to his customers. If the owner of this Sumas Mini Storage knew how he treated their customers I would hope that they offer Carl a course in customer service because clearly he hasn't taken one.
Dave Schultz
Nov 21, 2018
I was a loyal customer here and had a locker for 10+ years. Old owners Elizabeth and Steven were amazing. The new management is terrible. They took the customer garbage and recycle bins away! You have to open packages before crossing international borders! I was told " We don't legally have to take your garbage" This is a shipping storage company!

Hello ass-hats! Carl is rude and confrontational. No interpersonal skills at all. Avoid this place till the new owner changes management. Lots of other great places to get your U.S. purchases sent to.
Joan Walken
Aug 13, 2018
If I could give 0 stars I would. Tenant of Sumas Mini Storage for 15+ years never had one problem. The newly hired management is terrible. Carl has some serious anger issues. Extremely rude and aggressively confrontational. Avoid like the plague.
Norm Borg
Aug 12, 2018
This is a great place for storage options including pick and pack services. The staff are extremely helpful and go out of their way to accommodate. If you need a facility close to the border, look no further. They are a short drive after you cross from Abbotsford. I've dealt with other facilities and I can honestly say the team here go the extra mile!
John Chaisson
Jun 07, 2018
I have been a loyal Sumas Mini Storage customer for 10+ years and was always treated exceptionally by previous managers Steve and Elizabeth Lee. With the new management, Theresa is good, but not Carl. He should probably get his blood pressure checked and go for anger management counselling before he has a serious health issue. As a customer, I have never been confronted in such an aggressive, angry manner.

He told me that they are eliminating all customers with bad attitudes, and, apparently I have had a bad attitude since the start? I was so caught off guard all I could do was laugh, while Carl continued, red faced and agitated. This all started because I emailed them asking if they were open for a Canadian Stat Holiday. DO NOT do business with the current managers. It is likely you will have an unpleasant experience with Carl.
Pauline Southgate
Jan 12, 2018
Rude and Confrontation pretty much sums it up. I have done business with Sumas Mini Storage for almost 20 years without one problem with previous management Steve and Elizabeth. New management Carl is another story, I have never in my 27 years of owning and operating a successful business run into such a volatile situation. If you want to have a smoothly operating business as far as receiving parcels go choose another receiving place in Sumas. At Carl's suggestion I am now with Package Express who are very happy to have my business and I am free to ask them questions without them bullying me.
Jonathan Raabe
Dec 13, 2017
I was a customer/tenant here for more than ten years, and never an issue with Steve and Elizabeth. But he new management is a whole different story. When they can't find your package with your company name on it, they get cross with you. Carl is rude and confrontational, there are much better places to receive packages in Sumas, I went at Carl's suggestion and opened an account at Ship Happens, who were polite and happy for the business recommendation. To the owner of this business, bad hire - they don't understand customer service.