Sherlock Self Storage

I went here to help a friend move out. It's a secure gated facility and coded doors. No bells & whistles & they play music in the halls. I was hearing music & thought it was a toy in a unit & looked up & it was from speakers. Its kinda narrow in the halls & definitely an established building and business. The storage neighbors were all older folks I noticed and no one super sketchy hanging around. So thats a plus.

Staff is very kind and helpful. Brannigan showed me around, answered all my questions, and helped make the rental process streamlined and efficient. Facility is very clean and well kept. Facility feels very safe and secure. Prices are very good in comparison to others in the area and they offer move in specials. Very pleased with my storage needs here.

We signed up online for a storage unit (inside 5x10) as there was a promo being offered. We had to go into the office to complete the paperwork and showed up at 5:30 to find the office locked even though they closed at 6pm. We were able to find an employee after 20 mins of waiting who told us we needed to show up 30 mins before closing to complete the paperwork.

Nowhere online did it say that. We had to redo all of our paperwork in the office and later found out we got signed up for a more expensive (heated) unit than we signed up for online. There was also an admin fee charge that we were not aware of. The assistant manager was very nice though and helpful when explaining the bill and subsequent overcharge we had. The facility is nice and secure and I would store stuff there again if I needed it. I have just learned to look closer at the paperwork and ask more questions.

The staff and management were amazing specifically Yesenia Wihoite. She was able to get us a storage unit (10x20) in a pinch and even provided a free box truck to make moving a lot less stressful! The overall experience was a positive one. Good value and clean/convenient location! Highly recommended!

A great group of people to work with. They run a top notch organization. You get what they promise. They go out of their way to make you satisfied. They take security seriously many cameras and well maintained site. Friendly staff who are eager to find solutions.

I lucked out finding this place, and I am so happy I chose Sherlock rather than one of the larger chains. I can't highlight enough how clean this place is: the grounds, the roads, and the units themselves. And on top of that the office staff is organized and friendly. I changed unit sizes about partway through and they were very accommodating - anywhere else I would have been charged fees upon fees. Would definitely recommend.

I rented a unit for over 1 year at this location and I do not regret my decision! Staff members Yesenia and Brannigan operated on a level above excellent; great customer service. Relative to security, I was not worried at all; top notch security (cameras, security, and location). I would recommend this place to friends and family.

This is simply the best storage experience ever! The staff is very friendly and helpful, the units are very clean, more than my 6 pet household. The rental truck always is available, and safely maintained and 50% less expensive option than U Haul. The hours the office is open is expansive. The variety of size of unit will fit any need as you up or downsize your storage need.

The price is really the lowest in the region for any size of unit. The staff is happy with the company too, and I can see why. If Sherlock self storage was a girl I had a crush on I would send her 3 dozen red roses Look no further, this is where your valuables should be!

As a stager I need storage and I need it to be clean, easily accessible and efficient. Sherlock in Bothell is all of these and more. Yesenia Wilhoite is the proper manager and does an exceptional job! Always calling us by name, being helpful, professional and cheerful, we certainly are blessed to have her! Even during Covid, she took every measure to maintain business and protect her clientele.

She has brought so much joy to this location, and always has it decorated for each holiday, runs it like clockwork and keeps it so tidy and nice for everyone. The units are easy to get in and out of, plus having the use of the truck is a bonus and very important to me as well. I feel as though my items are safe and having the additional cameras and security makes this my number one storage option!

SO happy I found Sherlock Self Storage! They made the process of moving in and out of a storage unit so seamless! Their team answered all and any of my questions, were very throughout, showed me multiple units to make the best decision to fit all of my things, and had great hours of availability for the secured gate & had security after hours. The fact that they had a moving truck available with no additional cost within a certain mileage, was amazingly helpful! The majority of my interactions were with Bella, who was a huge help & had great customer service. Would definitely recommend using Sherlock Storage for any storage needs.