Savon Storage & Truck Rentals

We have used Sav-On Storage to receive our mail and packages for almost 4 years now. On May 31, Natalie was super helpful to my husband. We continue to be impressed with their superior level of customer service.

It is rare to find a place in town with good customer service after covid, at this storage Natalie the manager was extremely helpful. Was kind and showed me units until I found the size I needed, felt appreciated at this place. Every time I'm in with questions the team is helpful Jose and Michael are always great. Recommend this place 100%

So far I've had great experience with this storage. Customer service was excellent and easy to sign up. I'm also impressed with the surveillance cameras set up around the units. Looking forward to keep doing business with this company.

Customer service was knowledgeable and friendly. Unit was clean and ready to go. Outstanding experience.

Nice clean storage place! I rented a 5x10 drive up unit with a role up door. Just right for my needs. Michael & Jose were super helpful! All in all it was a great experience! I would recommend this place to my friend's and family with no reservations at all.

Awesome great place clean safe, even greater people. Customer is on point they helped me out with ease in my time of need. Thank you all and Pam for talking with today.

Great place great price great people I will be using their services again

Great service with professional staff that helps you throughout.

5 Stars probably one of my favorite storage place and everyone is friendly and helpful I love it and my name is Danny

Over the years I've had many units in storage facilities but never have I experienced what I did when I went to Savon Storage in Chula Vista! The employment was top rate, management was EXTRAORDINARY and the units very clean! Thanks SAVON STORAGE for making a difficult move so easy and unforgettable! You guys ROCK!

Easy and fast process. Reasonable price. Nearby. Feels safe to leave my stuff in their storage! Gives out promos too!

It's been at least 3 years with the mailbox service and the office is always clean, neat. The location is great, very accessible and good & clean parking area, but most of all, the service is always personal and with a smile, at times going beyond their duties to help. Some of the staff has changed and though they have always been great, the newer members Natalie & Ruby along with Jose, seem to be the best working team with a great vibe! Thank you!

It's ALWAYs a pleasure to go pay my payment in person because Natalie, Janet and Jose share a big smile with me! They are very helpful and nice to work with. Great Peoples

Best place on earth for your storage needs. Sue, Ruby, Natalie and Jose are such a fantastic team

They are nice until you stop being their customer. Then they get nasty. They refused to forward mail after I terminated service. They accepted packages did not return to sender or forwarded to me even after I asked for them to be forwarded with paid postage and direct pickup. I had to file a complaint with the postmaster regarding the mail they accepted and with the postal inspector as well.

Per the postal inspector's office they are in violation of the contract they have. I tried to talk it over with the store manager, but after her refusal I was forced to take other actions. Will see how far the complaints go as they said keeping mail for any reason and not returning it to the sender or forwarding is a federal offense. I did ended up submitting formal complaints with the post master. Did not get a call back or any follow ups.

I had a great experience for being a first time customer. Monica was absolutely great! She helped so much and was very understanding to my concerns.

I needed a storage last minute and after much review I decided to stop by this place. They open earlier then any storage facility in the area so that was convenient. Walked right in and was helped right away, I was shown a few different sizes and all offers and promotions were explained to me very well. I signed papers and had my lock, keys and storage space in under 20 minutes. The staff members are friendly the facility is very clean and well maintained. They also offer military discount. Thanks guys!

Clean, Professional and Safe! I wouldn't go anywhere else. The place was so well thought of. Props to the owner! Thank U.

I have been your customer for 10 years and the service had been the best in the town and also the most expensive year after year, but it had been worth it because the mail was never 'missing', the front desk friendly and helpful;in other words, a first class service but something has been happening with the management; I had a case, I received a package delivered on November 9 and I went to pick it up and it was not anywhere and it was delivered to me until November 23 since I needed it for November 14, I had no choice but to order it with express critical delivery again. O.K. that was the first and the second; They put confidential medical correspondence in the wrong box, the person who received it, fortunately that someone returned it to me without a sender from Montana, explaining that person, he/she opened it without notice it, since it was in the correspondence and from there, this person went to the airport and on the flight, notice my envelope, when it arrived in Billings, put it in the post office, it was an appointment that we expected for my son with special needs for 8 months; the envelope arrived a day before the appointment, November 28.

I am willing to pay these boxes because in San Diego is increasingly common the theft of packages from the houses and until then I had been very satisfied with the service, hopefully it return to normally, it will be a shame to have to look for another reliable place.

Does not honor Yelp Check-in Discount and charges $60 if you enter after 8pm. Overall, they are ok. I liked the 4am access hour. I didn't like how they advertise access 4am-945pm, but conveniently leave out the $60 charge if you want to access your items after 8pm. I also didn't like that they didn't honor the Yelp check-in discount of 50% for first 2 months.

The lady was like, we don't have that discount. We can give you 20%. That's a dramatic difference and when I called to make my appt before I showed up with my belongings, I mentioned the discount. So that was frustrating. The lady finally was like, well I can give you 20% off of the first 3 months. Then I also mentioned that I have USAA rental insurance, so I don't have to pay the monthly $9 fee.

My phone was at literally 0% on power save mode, so I couldn't pull up the proof. I asked to use the store phone and was denied. (The lady said that they only have 1 line.) Then I was like well I will use my phone until it dies. She was like, Well you only have 3minutes to call USAA because the screen will timeout and you will have to go outside and use the kiosk because she has to go on lunch.

Which I believe several thungs she said was false. It was 1:30pm, so they would close the store at 1pm for lunch while other people are there? I honestly think she was bothered that I had a coupon and wanted to make my process as difficult as possible for me. The 2 reasons I choose this place over other locations was due to their hours and Yelp Check-in Discount, both which didn't workout how I thought!

I first called the number from the website and I was directed to a call center. Andy helped me and it was very easy to reserve a unit over the phone. When my mom and I arrived at the site, Enrique (Manager), was very helpful and showed us the unit size for my original reservation. $44 for a 4X5, Enrique suggested that we look at the 5X10 unit because it was not much of a price difference with the current promotion. My mom was very happy with his suggestion. Enrique provided great customer service! I'm glad I found this location on Yelp!

Very friendly. Organized. Helpful crew. I'm very. Happy with the service Iwill recomend this place to my friends

We came in today to look at our storage space. I really enjoyed the customer service given to me while singing up for a storage. I think this is a great place if looking for a storage space.

Looks pretty top notch. The aisles are a bit snug but it all seems pretty secure. Pricing is a bit on the high side but I believe it is due to the high level of security offered.

I've been renting a pmb here for about 3 years now The personnel is always really nice and always have a great attitude! Don't have any complaints what so ever about them

I recently leased a storage place to store two small twin beds & some books that belong to my children, nothing of real value maybe the books sentimental value! With Christmas and a recent emergency we came across I was late for 10 days they put a 25.00 dlr. Lien and two 10 dlr later fees which ended up in almost 200 hundred dlrs. Outrageous since I waited to speak to the person in charge they added another 25 dlr. Lien I'm talking about a 57.00 dlr space a month terrible attitude from the girl in charge. She's not friendly at all, rude

Zero stars if I could. Bait and switch prices from web ads. Processing fee and monthly insurance. WTF. Don't bother. Bad customer service too.

Nice place to store your stuff. Best price in town. Also great hours does help a bit as well. And don't forget the great staff they're so polite.

Great service from staff (Johanna, Monica and Jose) Long hours 365 days from 4am to 10pm best price in Chula Vista also check out their on going specials.

I love this place! I switched to them after the USPS lost my mail several times and learning that they don't change the keys after you cancel them, so a previous user was stealing my checks! Anyway, I have been with these guys a few months now and I really like their customer service. They are polite, and actually go out of their way to satisfy customers, they notify me about packages that arrive and make sure I get all my mail delivered, and if there are issues, they let me know ASAP.

I like that they are open on Saturday until late and 30 mins more during the week, that allows me to get to them after business hours. They even have a FB page! Super good for fast communication and record keeping. I was just telling my family how good this change has been for us.

Savon is perfect for me. I find myself splitting time coming down the 5 and the 805, so them being in the middle works perfectly. They have good hours and prices are good. I'm sad they stopped renting trucks, but they still take care of my storage needs.

I have been using Savon Storage self storage for a few years now. It's safe and air conditioned. There is always ample parking. The hours are a challenge, as they are only open until 6pm, however, they recently changed that to 10pm! The fact that it is so secure and easy to access makes it an attractive place. Most of the guys who work there are helpful. just ask for Jim and you will on your way. Highly recommended.