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O'Neil software, a worldwide leader in the Records Center industry, provides sophisticated tools for tracking all activity of your records. Penn Records Management offers off-site file storage & management of your valuable business records in secure company owned facilities. Professional personnel handle your document storage so that you can reduce employee costs and free up expensive office space or self storage units.

We also offer Pallet Storage. For more information, please contact us. Our sophisticated O'Neil software handles electronic record keeping, tracking files, retention schedule monitoring, file storage, recycling/shredding schedules, data protection services & document scanning so that the status of your records storage is always immediately available.
Services
The facilities are of jointed masonry and concrete tilt-up construction designed for controlled temperature and humidity. Infrared detectors are placed throughout both buildings to prevent unauthorized intrusion with 24hr. All cartons are placed on steel shelving that is bolted to the concrete floor and engineered to withstand generally accepted seismic activity.
Many companies looking for a more cost-effective solution than a self storage unit or expensive office space for storing their valued business documents are not familiar with the services offered by a records management provider. Penn Records Management works with you to setup a records retention program that is right for your company - from the simple to the multi-leveled.
The location in your facility that you normally use for pickup/delivery of files, i.e. mail room, reception area, loading dock, etc. An alternate site, i.e. residence, additional facility, any address other than the normal central location. A specific location within the building other than the central area, i.e. a department, an employee's desk.
Penn Records Management provides secure collection containers at our clients' place of business and collects the contents on a schedule convenient for the client. All material is taken directly in a locked company vehicle to a NAID facility (National Association for Information Destruction, Inc.) protected by strict access and 24-hour video surveillance.
Reviews (7)
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Binh Nguyen
Dec 28, 2019
I can't say enough about how great and professional the staff is at Penn Records. They have the BEST customer services I have received from any Off-Site Storage Company. They are unbelievably quick to respond to emails/requests and reliable for our records/files. From the office staff to the folks at the site they have been nothing but helpful and kind.

In a world where it seems that customer service is getting worse and worse, Penn Records exemplify high quality customer service! No hidden fees, no gimmicks, no hassle and a truly great experience working with Penn Records Management.
Greg Queen
Dec 16, 2019
Penn Record Management is a great company run by sincere and forthright people. They are both our neighbor and our supplier.
Howard Lefebvre
Nov 07, 2019
We are a Law Firm in Newport Beach and use Penn Records for all our File Storage and Document shredding needs. They have very competitive pricing, always at our disposal and very professional.
Susan M.
Feb 05, 2019
These folks are such a find. I had a real bind on my hands with Iron Mountain. Long story short, I cancelled my account with them after they tripled our monthly fee. That's correct.it multiplied by 3 in one month. I called up Penn and they were awesome. They helped me the same day, had great customer service and went out of their way to take care of me.

Instead of the nightmare of Iron Mountain and feeling completely taken advantage of, I am now relieved, feeling my documents are well taken care of, and I am grateful. I can't say enough about how well they took care of me. Steve Sanchez was the guy who made it happen. Thanks a million! I am recommending them to all of my clients that need document storage.
Ryan A.
Jul 01, 2016
My property management company has worked with Penn for decades now. They are EXTREMELY well-organized and have always bent over backwards for me whenever I have put in an emergency retrieval request. I'd like to give a shoutout to the Operations Manager, Steve Sanchez, who is always more than helpful with anything I've ever needed. If your company is looking for a place to store and manage your records, look no further.
L. Bye
Jun 26, 2016
Our office has been storing documents with Penn Records Management for 20 years. They have been wonderful to work with - responsible, reasonable and reliable
Kim C.
Feb 16, 2016
We have been with Penn for over 10 years and LOVE their services. They are always very accommodating and go above and beyond with their service. All of their staff is professional and courteous. I highly recommend them for your business needs. We only use their records management, but I am sure everything they do is excellent.