Get Quotes Contact Us Sign In

MiniMoves....America's Small Move Specialists

Call now
Call
MiniMoves works with relocation firms and businesses of all kinds, delivering move solutions for tiny corporate relocations. To find out how we can assist your employees, please choose the option that finest describes your firm. MiniMoves supplies delivery service for tiny shipments to firms of all kinds.
Reviews (21)
Write a Review
Maya V.
Jun 28, 2022
Horrible experience with Mini Moves. They broke my armchair completely and also tried to overcharge me because the movers they contracted wrote down "stuff" rather than enumerating what my items actually were. I would have been overcharged even more by them classifying my boxes as larger than they actually were, if I hadn't measured each box myself.

Their movers were also extremely inflexible and gave me a bad time-slot as the only option for move-in. My satisfaction clearly was not a priority throughout. I also had a bad experience with the customer service representative who had extremely slow response time, on the order of weeks.
Julie D.
Feb 01, 2022
This company is very engaged in the first inning. Once they receive a signed estimate, they are no where to be found. Unable to reach customer service and when I did, unprofessional at best. Impossible to reach leadership or owner of this company. Originally quoted $2,000 for very small job and ended up costing over $3,000. These kind of companies do not last. Keep looking. Do not hire MiniMoves.
Shearice G.
Dec 29, 2021
I had the best experience EVER When I say I had the best help most patient you may feel very concerned very compassionate very reliable absolutely positive strong in helping this beautiful woman name Lou was just like a dream come true I never had such a wonderful magnificent experience I will use her again and again I wish everyone I ever have to do business with treats me like her you guys have a wonderful representative thank God for her
Cheryl D.
Nov 03, 2021
Beware of MiniMoves! We hired them to do our move from AZ to NJ and what a nightmare! They broke our furniture right in front of us, delivered our custom made painting with a huge slash across the front and now they will not pay. We bought their full replacement insurance for an additional $800+ which is a joke as they now say it does not cover anything - insurance fraud.

Our life has been made miserable. This company doesn't seem to care about their reputation as they continue to rip people off and mansplain me as to how they do not care about the unprofessional service they gave us. Here's the information you'll want to see before signing anything with MiniMoves -- http://bewareminimoves.com
Shannon S.
Oct 31, 2021
I would like to thank MiniMoves for the support they gave me in moving from Seattle to Chicago. My timeframe was short which made it all the more stressful. They contracted with Eco Movers to help wrap up my larger furniture at my house in Seattle, and those movers did a fantastic job. When my stuff arrived in Chicago, it arrived a little earlier than planned which made me happy, and the team of 5 men moved all of my stuff carefully and quickly into my new condo.

The guys were friendly and respectful of my stuff. I was expecting there to be some broken things just because I know casualties happen when moving so far. But I haven't found anything broken. There are some dents and dings just from the jostling that comes with moving, but nothing was actually shattered or broken which shows how careful the movers packed my stuff, and then unloaded it and had to move it to the 15th floor of my condo building.

I also wanted to say thank you to Vanessa Ellington for keeping me updated with the status of my stuff and Paul Hansen for the implementation of my move. They helped make a stressful move a little less stressful! Thanks MiniMoves!
Jerry D.
Oct 02, 2021
Our famil y hired Mini Moves once to move from Los Angeles to Scottsdale in 2008 and then again in 2021 to move from Scottsdale to New Jersey. The first move was excellent thus we didn't feel the need to look them up (183 reviews - 3-stars - oof) on Yelp but we should have. Details: * Everything that we moved was professionally boxed or packed by an outside firm * We paid over $14,000 for the move * Included in the $14,000 was about $850 for $0 deductible "replacement insurance" * They dropped and destroyed an irreplaceable Italian credenza that cost $3,500. * They destroyed a well-packed oil painting by 90 year old, Santa Monica-based modern artist Julia Chu.

The painting literally RIPPED in HALF. * They damaged a marble-top "server" and offered $175 to repair it - less than it would cost to have a plumber come out and unclog a toilet. Note: we bought REPLACEMENT INSURANCE but Mini Moves refuses to engage their policy despite taking $850 for it for just this type of damage. Upon our complaints, they've since offered $3,500 plus $175 BUT demanded that we didn't post on social media, go the the Better Business Bureau, Google or elsewhere.

We rejected their offer as we'd rather share with the mindful consumers of Yelp to AVOID this firm at all costs assuming your personal items have any value to you and your family. To be clear: we accept that people are not perfect and that movers break things. That's just life. But that's NOT why we paid $850 for $0 deductible, replacement insurance. They are pulling a scam here and we are eating thousands of dollars to share it with you. Buyer beware.
Alli B.
Sep 28, 2021
DO NOT HIRE THIS COMPANY! You are given a quote that absolutely means nothing because your final amount will be whatever they want it to be. Since they use contracted companies to do their work it is often not accurate or what you had agreed upon in the estimate. Not only did our items arrive nearly a week later than the promised date, there were items missing, damaged, and we were overcharged $2,000.

They will argue with you but in the end will never provide proof for their charges. The customer service is horrendous (specifically the "customer service manager") and extremely unprofessional. Will never use or recommend this company to anyone.
Georgia K.
Aug 23, 2021
I chose MiniMoves for a small move (sofa, table, 2 lamps and 4 boxes) from NJ to CA. The process was very straight forward and the pick-up and delivery windows were clear. The pickup was on time with no issues. The items arrived in perfect condition; the delivery guys were respectful of my home; and took away the trash. The department that was outstanding was Customer Service.

They were professional; always knew the status of my shipment; and regardless of who I spoke with - they knew the history and prior discussions - they were great! In these COVID times, I know how difficult it is to get things done well and but this move more than met my expectations. I would use them again. Thank you.
Tim M.
Aug 03, 2021
DO NOT USE THIS COMPANY! The absolute worse. If I could give zero stars I would. We were quoted $1000, and 4 hours to move a mile away. Four guys showed up (late mind you) and it took them 11 hours to complete the job. Two of the four guys were useless and could not have moved any slower. They ended up charging us $2900. which I immediately disputed.

A complete joke. See the pictures to see what kind of "professional moving" (and I use that word very, very loosely) you can expect from MiniMoves. FYI, we are in the process of filling out the claim form and they will owe us more than we paid them. I will also be letting the BBB know of this situation as well as the Illinois Attorney General's Office as they charged us for phantom boxes and other items that were not agreed upon up front. The CEO of the Company as well as the salesperson can expect a letter too. Explanation of pics are in each frame. Just ridiculous!
Aaron Z.
Jul 24, 2021
If I could divide this rating in two parts I would. First off, MiniMoves is just a "middleman" business model, since they are not performing the actual move on either side -- pick up or delivery. They bid out to 3rd party moving companies and they just handle the logistics (poorly in some cases). If I could I would give 5 stars to both EcoMovers in Seattle and Cord Movers in St. Louis.

They did a fantastic job. MiniMoves on the other hand was not fun to deal with once you sign the contract. First off, the communication is beyond poor, and get ready for angry Karen's to reply to simple questions around the arrival of your stuff with canned answers that point back to the contract. Second, you need to understand that the delivery windows can be longer than a month - yes you heard me right, it can take a month for a moving company to delivery your stuff from point A to point B. In short, get several bids, read the fine print, and pass on MiniMoves.
Reka G.
Jul 15, 2021
Do NOT USE THIS COMPANY! So I hired mini moves to move me from NYC to CO. I had 18 items. Getting a quote and setting up the pickup date was easy enough. My items were picked up on May 21st with a delivery date of June 12-14th. The delivery weekend arrives and I odcourse have heard nothing from the movers. So I call. No one can tell me anything. They say that my items are delayed and not gonna be delivered this weekend, and as of right now, , not sure when delivery will be. she says she'll have someone calle back later that day.

They never do. This is where everything went super downhill. So I call back that Tuesday the 15th. Again no one could tell me where my items were, just that they "were definitely on the move". I kept asking what that meant and was told again someone would reach out. About an hour later I get an email from Michelle (the Customer service Manager) she informs me that my items HAVENT EVEN LEFT NEW YORK. so they've just been sitting since they were picked up.

She says that they should be headed out tomorrow for CO and someone will be reaching out this week with delivery information. So I wait. Friday comes. Nothing. I call back on Monday, Michelle answers. Now she tells me that my stuff in "definitely in route" but no one can tell me where. Not a state. A warehouse. NOTHING. However, Michelle does tell me that since this delay is over 2 weeks past its due date (at this point) that she would be reimbursing me for this time.

She tells me that they need to run my card now and that she will personally call me to check that my items made it in one piece and discuss compensation. So I pay, tell her thanks and again away my items. Enter the following Friday the 25th. STILL HAVE NOTHING! No one has called.or reached out or said anything. So of course I call, because no one has reached out.

They tell me my stuff is in CO at the "dock" but needs to be unloaded onto a truck to be delivered. They say it should be this weekend. So I wait around. Ofcourse there's nothing. So I call again. It's the first of July.they finally tell me that my stuff will be here July 6th. That that was the earliest they could do delivery. Ok, fine. Atleat my stuff is here.

The 6th finally gets here and the movers show up. Guess what. THEY FEDEX MY STUFF TO ME! IT WAS NOT ON A TRUCK WAITING. IT HAD BEEN PUT ON A CRATE, BOXED AND FEDEX TO MY HOUSE, A WEEK PRIOR. Everything they said was all bullshit. Whatever. I was just happy to see my stuff since it was TWENTY ONE DAYS PASSED THEIR DUE DATE! Ofcourse now that my stuff is here, Michelle is no where to be found. I've emailed and left a message and nothing.

This whole experience has be awful. It went from a 20 day wait to almost FIFTY DAYS of living out of a suitcase. And from what I can see, that's just how this company is. Do yourself a favor, use someone else. It's not worth $2000.00 for all this stress and bullshit. Use anyone else and pay extra. Trust me. It'll be way less stress.
Kelly N.
Jul 12, 2021
DO NOT USE THIS MOVING COMPANY. The worst experience i have ever had with any move and we have moved quite a bit. Worst communication and would take forever to get back to us. Kept changing the price of the total cost of move. Every time we would have a problem they would bounce us around to different people and it seemed like nobody knew the answers.

When our items finally arrived they lost an entire box & took weeks to even get back to us about the claim (which they did nothing about). So unprofessional & could care less about customer.
Charles O.
May 03, 2021
Absolutely horrible experience. They were recommended from a website My Faux Farmhouse. I am guessing that this company paid somehow for the review and recommendation. We got the run around for well over a week or 2. Mark kept saying that they needed to check with operations and would contact us back. Nothing. Zero. Zilch. Nada. No calls back. My wife called and spoke to someone who yet again gave her the run around. Please please please DO NOT do business with these people.
Ally E.
Oct 06, 2020
Just completed my small move (just a few pieces of furniture) with Mini Moves and was very unhappy with the customer services I received - the movers were late on both ends, came unprepared and then were 4+ hours late on delivery. While I understand delays, the Company just did not respect my time. Would encourage others to look elsewhere - there are better movers out there!
L. C.
Sep 10, 2020
I used MiniMoves for a cross-country move earlier this year. The guys who packed for me on the Wisconsin side were wonderful. They were very careful with my stuff, worked efficiently, and helped sort my belongings into economical units to save me money off my estimate. Plus they were personable! If the whole move went like that, I would've gladly given them 5 stars. Unfortunately, their contracted partners aren't as good. Unloading for me was handled by Apple Moving.

They were indelicate, slitting my mattress protector as they unboxed my mattress, and curtly told me to take complaints to MiniMoves. They were heavy-handed and unpleasant, and left in such a hurry that I didn't have the chance to give them an obligation tip. which I can't say I minded. All in all, the move was cheaper than quoted and not the disaster I feared.

I was not terribly pleased with the contractors and wish MiniMoves kept better company, as the other end is half the moving experience, but at the end of the day the job got done well on time and under budget.
Eric M.
Feb 10, 2020
We had a great experience with Mini Moves this past weekend. They were on time, worked quick and covered furniture with great care. We had to go from 1 location, a whole apt, and drop off items to 4 different locations. Timing was great all done within 6.5 hours, think it was a little less. Would definitely their service in my area and the crew we had working. Thanks again.
Jack & Liz
Dec 03, 2019
If I had handed each of my most valuable possessions to a different toddler and simply prayed that they safely transport them across state lines. I would have had a safer and more efficient move than the one I had with MiniMoves. I am so full of rage for this company that I literally had to give myself space to write this review. But in looking back at my photos the other day I saw the pictures of my absolutely smashed boxes.

I am sharing these in hopes that others see them and avoid at all costs working with a company who cared so little for our items and our wellbeing. DO NOT WORK WITH THIS DISGUSTING SCAM OF A COMPANY.
Susan M.
Jul 17, 2019
There was no fair settlement. Your insurance was useless. It had to be filed as a separate claim on my insurance and now my insurance went up by 25%. My paying extra for your insurance was a joke. I was beyond screwed and it cost me a fortune! No sincere apologies nothing! Stay away!
Jenny T.
Jan 03, 2019
Do not use this moving company. My boxes mostly came crushed. I had almost 60 boxes and 20 of them were crushed. My nightstand, which thankfully was Ikea, was completely destroyed. I went with Minimoves originally because they gave me the cheapest quote, but they added many fees. They also count 7 steps as a flight of stairs and added an extra $28 when they found out that I lived on the second floor.

There were many additional fees and it was a headache. I wish I had gone with a more expensive and honest company. Take a look at my pictures. My friend's initial reaction to seeing my stuff was: what's the name of the moving company so I can never use them?
Stephanie S.
Nov 14, 2018
I have moved several times before this, and have had multiple conversations with MiniMoves about my situation. 1. Their movers were supposed to call me with an arrival time. No one ever calls. I email MiniMoves but they don't offer to help. The movers show up at 7:45 am unannounced. MiniMoves doesn't offer to help me reschedule or see if they can come back later. 2.

I am obviously not 100% prepared for this and the movers have to pack some items (I am charged $750ish dollars for this) and I have no time to separate out some items I want to take myself. 3. They then give me a 10 day delivery window that includes thanksgiving and Black Friday (which no one other than me seems to realize or acknowledge) for a move from Denver to Orange County. 4.

My stuff arrives in LA on Wednesday, November 14, but they can't deliver it until Wednesday, November 21. 5. They literally broke the legs off of my entertainment center. Needless to say, this move has 1. cost significantly more than anticipated and quoted, including up charges that I didn't see coming and weren't my fault and 2. Taken an unreasonably long time. I've moved across country before and had it be quick and (relatively) easy.

I say relatively because there are always issues when it comes to moving. Bottom line: every step of moving with MiniMoves has been expensive, stressful, time consuming, and slow.
Cait C.
Nov 10, 2018
Be sure to have them pack your boxes. If they don't pack them they are not insured even if you buy the extra insurance. After they picked up my items I was trying for weeks to reach them with no response. I then suddenly received a call that they were at my home to deliver without ever once being contacted to schedule. When I rescheduled the delivery for another week, they arrived 4 hours after the scheduled window.

Despite the 1 month late delivery, they actually charged me a 1 month storage fee. So they will fail to deliver and then charge you extra ($600). I asked for a review of this multiple times and they completely ignored me. I asked for a claim form for my destroyed belongings (see photos). Every box arrived completely destroyed. It took them three weeks and eight phone calls to send me a claims form. Now I am waiting to hear back with no compensation. Oh and I paid the $300 up charge for the extra insurance. Safe to say that was useless.