Hercules Moving & Storage

This company is professional good quality responsive and good value all of this from the moment they arrive until the moment they leave, thank you Hercules for a great moving experience

Charlie and T were great! I could tell my stuff was in good hands and they really cared about getting everything moved safely and efficiently. It was 100% worth it, will use them again.

Stop Not a good experience! No problem solving skill, (Couldn't figure out how to park the truck)The two movers had poor communication skills/NO communication. I had to call the office for information. The truck left several times at long periods of time! The last time the truck left the driver made we're gestures as if to say forget you forget this job I'm out I called the office again!

The person answering the phone had an IDK attitude. Saying that the movers could not park the truck. I asked her what was I supposed to do? Today is my moving Day. Her response was "I don't know!" After several calls to moving companies, granite this was last minute. I finally called a small moving company that I had used to move furniture several years ago. He said no problem. Thank God I was able to move on time.

Called me the on the morning of my move and canceled. Wouldn't even make a suggestion for an alternative. No apology from the owner

Very bad experience with this company. Do not use them if you moving in urban areas. I hired them to move from downtown apartment. The truck drivers could not find a place to park. Meanwhile their competitor company had no issue setting up yellow cones and moving one of my neighbors. they told me to look for the parking and call them when I have it, Meanwhile office said they are going to charge me full rate while we wait. Nicely I tried to negotiate the rate.

What I ended up getting is an owner calling me back and yelling at me for not reserving a parking spot myself. If you are not used to moving within busy downtown area, then do not offer your services.

I used Hercules for a Office Moving Project I was overseeing and Mr. Russell, Mr. Eric & Mr. Patrick went above and beyond moving over 500 boxes in a timely manner. I will definitely use Hercules Moving any time I have a moving project. These gentlemen set the bar high and I can't wait to use them again.

Very helpful team. That was on time and did a good job packing up the truck in an efficient manner. Service: Packing / unpacking

Hercules moved my mom from Tampa Fl to Cincinnati OH. They moved her on super short notice. The movers were super face, very professional and friendly. If you're looking for a stress free move these are the guys! Thank you so much Hercules! Service: Out-of-state move

I highly recommend Hercules Moving! The lady that answered the phone was very helpful with scheduling and answering all my questions. The estimate they gave was very fair and they were pretty close to the amount of time he estimated. They men worked so hard and were very patient with my dog, who was very unsure of this moving process. The best part was my stuff was well cared for and nothing was broken and they cleaned up after themselves. I give them 2 thumbs up!

The office person is the most unprofessional person I have ever dealt with. Zero customer service skills, takes zero accountability for issues. I asked for the owner to call me about the issues after she talked over me for 5 min. We have a business account with them and I thought they would want to work out the issues. He called me back 10 days later!

At that point I told him we were fine, because I already got another company to replace them. The actual movers were nice, but the office staff and the owner need a few lessons in customer service and problem resolution.