Eagle Lines

After a horrible experience with another company, I hired Eagle to move my furniture from a storage unit to a new apartment. They were prompt, professional and efficient. The price was was reasonable and I would not hesitate to recommend them.

When my dad moved from Boston to Los Angeles, he hired a moving company that he raved about. He said they gave him an amazing quote, they were so kind, and everything showed up perfectly packaged and not damaged. I couldn't believe it because I haven't heard a good moving story in a very long time. I had recently moved a short distance from San Diego to Phoenix and we had an atrocity of a time. I've also heard of so many people moving and having nightmares. When I needed some things moved from Boston to Phoenix I knew exactly who to call. For some reason, I was assuming that the whole process would take a little bit longer, but I was able to reach out to them and schedule within the same day. They were there within the week, and my stuff was delivered a few weeks later. It was no rush, so the whole process was seamless and easy. I was able to pay my deposit online, and when my things were delivered everything looked great, so far as I haven't opened up everything. The guys were so kind. This service made moving and life much easier. I've already recommended them twice since. Due to the fact that there are so many scam artist moving companies out there, you definitely want to do your research when hiring one especially since they usually take pretty hefty deposits. Given my experience with Eagle Moving company, this was not a scam, everything was seamless uneasy. Moving is already a headache, it just makes it worse when a moving company is shady.

The movers came 1.5 hours late. Their truck was already full with other peoples things. They refused to move the contents of fridge as well as my garbage cans. Left me to move all of those items on my own. I'm paying for them to move ALL of my stuff. Beware of the estimate. They ended up charging me almost double the price of the estimate. Broke several of my items and reluctant to pay the damages. Still awaiting the refund for that. Find another company.

Excellent job end to end. Arrived on time, fast and efficient pack and load, quick and efficient delivery. Good communication and value. One of the best moves in over 20 moves to date.

I spent several weeks researching to find a reliable, trustworthy moving company. I cannot tell you what a nightmare Eagle lines turned into. Most significantly two 3 by 5 canvas paintings that a friend did which were the most important item of my move, did not arrive. They blamed me for not having it on the inventory. I thought it was one of the 15 boxes as they had wrapped it in cardboard.

My fault for not doing a separate inventory before they arrived but it was my first big move. They take no responsibility for the disappearance of the paintings as there are not on the inventory. In addition the van arrived 11 days after it left my property. They said this was my fault as I wasn't there on day 3 to receive it. So this would mean the van would have had to have unloaded my things at the Warehouse, loaded it again onto a bigger truck, loaded and unloaded a second move, moved my belongings onto a smaller truck and travelled over 900 miles before I drove down. Thirdly they will not take responsibility for anything you wrap on your own even if it says Fragile on it.

So many items were broken even though they were securely wrapped and packed in bubble wrap. Obviously they were not handled as fragile items. It is beyond heartbreaking to have no explanation for the disappearance of these paintings and no empathy or effort from the company owner and their employees. The only comment when questioned was "it wasn't on the inventory".

I used eagle line services in 2020 for a coast to coast move. The team at eagle lines did a great job helping to coordinate my move, and made sure everything was intact and arrived as expected. Their price was much lower than all the competitors I called. I'd absolutely recommend eagle lines for cost-conscious movers.

Great experience the workers were great very professional and friendly! They made my move very stress free and provided great service. They were on time and completed the job in a timely fashion. None of my items were damaged during the move. I would recommend their services to anyone looking to hire movers! -Chaunte Service: Local moving

I used Eagle Lines for a cross country move last year. They were initially great communicators on the phone and sent me a quote quickly. However, the woman booking the move initially booked the completely wrong date, and the movers called me on a Tuesday afternoon wondering where I was. I called the woman again to explain that we had booked for Saturday, and she was very short with me and basically hung up on me after we rescheduled.

The movers then arrived more than 4 hours after the scheduled window on Saturday. I was impressed with how quickly they moved and packed everything, and they were mostly very professional aside from a few comments about my stuff. It took a little longer than expected for my things to make it to the destination, but the movers on the other side were great about scheduling a drop off. However, they refused to drive into the loading dock to unload my things and instead insisted that I wire them $300 for "dolly service" from a distance farther away.

The man said, "we have your things so you don't really have a choice." However, they quickly unloaded and reassembled my furniture after I wired them the money. Only a few things arrived broken!

I just visited a friend yesterday in her new home and learned she had a horrible experience with a supposedly reputable mover (I won't say who). Her dining room table surface was scratched, two boxes of irreplaceable items were lost, other boxes of Bloomingdales china were in chards, the back of a leather sofa was punctured in multiple places as something else was obviously stacked on top of it, a headboard was damaged, a large wool rug was stained from getting wet and cannot be cleaned. the list goes on.

I so wish she would have asked me for a recommendation, as I would have sent her straight to Eagle Lines Movers. They are always on time, they'll pack everything for you if you wish, or drop boxes off for you to pack. They offer free storage between moves. They are so careful throughout the whole moving process, they are insured (not everyone is!) and they have great customer service. We've used them multiple times and referred them to others and have never had anything but fantastic experiences.

The company came on time and came in the expected delivery time frame, but that is about all they did right. Furniture that we had to pay extra to move was damaged, they hired novice movers on the recieving end to unload our cargo, and the movers dropped boxes and furniture out of the truck and down stairs. The insurance "plan" they provide, I have been jumping through hoops for about 1.5 months to even try to get a pay out of.

Hand down would only recommend if punctuality is the only reason you would use a moving company. I would much rather go with professionals than craigslist hires the next time around.

One of the owners just emailed my girlfriend and told her to change my google review because it was false. It was not false. One of the partners said one thing and another said something else and they did not help my girlfriend have a pleasant moving experience. They were EXTREMELY RUDE on the phone and would not allow me to get a word in. I want to give them a zero for even emailing us after the fact to change how we felt the move went. IF you don't move often, make sure you say you need it guaranteed on a specific date and not say I need it on a specific date because you will need to pay more.

If you want a moving company in Boston that has an excellent reputation and can move you locally or nationally, call Eagle Lines. I am a real estate professional in Boston. I work with clients who want me to recommend an excellent moving company and I always recommend Eagle Lines. Why? Because they are honest, they communicate quickly and Eagle is very competitive on rates. They even helped a seller client of mine with storage in between homes.

The Eagle Lines team moved me this weekend, and they were GREAT! The movers were extremely professional and hard working, they arrived exactly on time, were great at communication and the price was right. Despite the move being complicated (North End stairs & streets) they got the job done in the time quoted and treated my furniture very well. I HIGHLY recommend using Eagle Lines!