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California New York Express One of the best experiences I've had with movers. Going coast to coast is already stressful and they made the process so easy and are by far the most cost efficient movers out there. We moved from NY to LA last fallRead Lessthey did a great job, teams at both ends were super efficient, super professional and friendly.
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Well, your "one bedroom" contains completely different items than another person's "one bedroom." So how can we answer how much would it cost to move a one bedroom without taking an accurate list of your items? For moves above a certain amount of items, we offer a free no obligation on-site estimate.
Items cannot travel cross country (an average of 2,700 miles) without being well packed and protected. Your best money saving option is to buy or gather packing supplies and pack as much as you can on your own. We would be happy to advise you throughout the process, so please give us a call with any questions you may have.
If we pick up your items but you won't be ready to receive them in the next two weeks, then you might need some storage. In fact, you may not even think you need storage, but plans can change. Perhaps your new home won't be ready, or maybe you need to stay a while longer for one reason or another. Regardless of your case, we've got you covered.
Basic insurance is provided by California New York Express Movers at no extra cost. This insurance is mandated by the Department of Transportation and values all lost or damaged goods at sixty cents per pound per item. Insurance is one of those things you'd rather have and not need than need and not have.
Reviews (26)
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Ethan Mantel
Jun 09, 2022
Great service, super transparent policies and pricing, and delivery people at both ends were extremely professional. If I have to move back, will use them again!
Paula F.
May 12, 2022
I cannot express how thankful we are that we chose NY-CA movers for our move from Los Angeles to New York. It was important to us to have someone come to the property to give a quote based on the property details. David was our point person and was very responsive throughout the move. It was a very difficult move out situation with a stairway (over 70 stairs just to get to the house) that was called "treacherous" by one company.

Another company came out for an estimate and refused to even give a quote upon seeing the stairs. The team, led by Gabriel, had to maneuver the truck up to a small wall and lower the items from there. The stairway was basically useless as it is so narrow and had a sagging retaining wall. The guys were nothing short of amazing! They never complained and worked efficiently throughout the 2 day move. I'm still in awe that they got everything out. I'd wager that this move would be among the most difficult they've done.

The four man team was respectful and careful and even thanked us for our hospitality. We chose the guaranteed date option. We received emails along the way with the progress of the truck. The delivery was made on time with great service on the receiving end as well. Not only was the work completed beyond satisfaction, the estimate was significantly lower than other estimates. To make it even better, at the end of the move, we came in at $1000 under our original quote! Give them a call if you need to move. I highly recommend them!
Chelsea DuBois
Mar 31, 2022
Best move experience we've ever had. From obtaining a quote to the actual move itself, everything went as smoothy as it could. The sales person, Bob, was especially helpful and super clear and detailed during the process. Our boxes were packed by CA NY Express, and nothing broke.
Udayan Mittal
Mar 24, 2022
It is extremely stressful to move your belongings from one coast to another. I've used CA-NY express twice now and highly recommend them. They are very transparent about the costs involved, have excelled processes that they follow to ensure that they have packed everything and you receive it all on the other end and they are flexible with the delivery date which helps a lot.

In general I would say it's best to spend a little bit more for this peace of mind. My cousins chose cheaper movers and lost 70% of their boxes with thousands of dollars. Go with these guys they're the best by far.
Brianna Majsiak
Feb 15, 2022
Just moved from NJ to CA and could not be happier with CA-NY Express's services. They were incredibly kind, helpful, professional and thorough in all that they did. The moving teams in both NJ and CA were fantastic. They were very thorough in ensuring all of our boxes (which they custom labeled in front of me in NJ) made it safely to CA. I could not be happier with their service and level of expertise for a cross country move. They also got there way quicker than anticipated and we had them hold our things in storage until we arrived (within the window) to CA. Thank you CA-NY Express!
Rebecca L.
Oct 31, 2021
CA-NY Express did an excellent job with my cross-country move. The end-to-end process was very seamless from beginning to end. I was able to input my inventory online for a quote and the sales consultant was very quick to respond to all my questions through email. The price was the best among the competitors. Both experiences with the movers were efficient and professional.

The teams (in both NYC and LA) took great care of all of my belongings and were very courteous throughout the process. The inventory tracking process was organized with each item labeled with a sticker/number - you go through and check off each item with the movers to make sure everything arrived. My delivery arrived within the promised window and I received daily updates via email on status/location of the truck. Would highly recommend this company if you're planning a cross-country move!
Helen J.
Oct 22, 2021
Used them for my move across country due to positive reviews online. however they lost a box somehow during th trip and didnt finish assembling the furniture when everything arrived.
Swaroop R.
Oct 01, 2021
Pros: 1. Fast delivery, cheapest among all the movers i enquired. 2. Transparent with their pricing. Customer service is clear and knowledgeable. 3. Nothing damaged during delivery. Everything in good shape. Cons: 1. I felt like they rushed the packing part. They were rough in handling my stuff. I was a little afraid that my things might get broken during packing, but it was all intact at the time of delivery, so no real complaint, but just wish they were a little more careful.
Linda D.
Sep 30, 2021
Fantastic movers! Fantastic moving company! Careful with the antiques, quiet, responsive, helpful, went over and above on both sides of the country!
Brian S.
Sep 28, 2021
From start to finish the staff was amazing. The efficiency and speed with how they worked all while taking great care of our things and home was really impressive. Both crews were in good spirits the whole way through packing in the middle of a NY summer as well as delivering in 95 degree heat in CA. Loved how we received updates as to where our things were as they traversed the country. On both sides of the move, not a nick to a wall and everything arrived in tact. Really great job!
D. C.
Aug 20, 2021
Wow. Seeing these guys in action was amazing. They were so pleasant to deal with even though I had wayyy more stuff than my original estimate. (Sorry!) They were so efficient and friendly the entire time. They worked like a well oiled machine. Would recommend. Mohammed and his team was nothing but professional.
Haya Abu-Seir
Aug 16, 2021
Absolutely do not recommend if you want your furniture in one piece. They broke 4 pieces of furniture (nightstand, desk, shoe cabinet, book case), despite a decent amount they charged for every little item (~$4200 for one bedroom apt) and a generous tip. We haven't unpacked our boxes yet so we don't even know yet if there is damage to other items.

They didn't reattach the handles to the dresser. Not only that, they told us we had to pay their parking ticket. Very disappointed with the service and recommended to a friend moving from CA to NY not to use this service.
Rohan R.
Aug 11, 2021
Moved from San Francisco to New York during a peak season. Obviously not as fast as other services but very reasonable rates and professional service on both sides. Recommend for cross-country moves with longer time windows.
Mevlude A.
Aug 07, 2021
My cross country move was horrible due to this company. Many of my personal belongings were stolen. When I reached out to the company in regards to the missing items they told me it was my fault for sending personal items in the shipment. I have moved several times and never experienced theft. I would never use this company again and would definitely NEVER recommend them to anyone.
Dan M.
Jul 28, 2021
I moved a 1BR from NY to LA. It went as well as I could hope for. Everything was unpacked on the first day I was able to receive it (9 days from pickup) without noticeable damage. There were no unexpected charges and they matched the quote. Movers were nice too. Service: Interstate moving
Malene M.
Jul 21, 2021
If you value your belongings, avoid CA-NY Express at all costs. Several of our chairs were heavily scratched and broken during our move (chairs that their crew had wrapped), porcelain was scattered (packed carefully and in heavy-duty plastic boxes). The moving crew was clearly rough on our moving goods, which we saw firsthand as they unloaded our belongings in California. CA-NY Express do their very best to discourage you from filing an insurance claim.

For example, insurance claims are only accepted by registered mail and with a notary. They also ask you to send photos, which is fair and normal. What is not fair or normal is that they several times claimed that they did not receive the photos even though I sent them over and over again (using Gmail). Tamir, at the claims department, kept stalling the process (for months) and even stopped replying to my emails at one point.

Several months and many, many emails after I filed the claim, they finally responded. But only to offer us a measly $46 (the damages amounted to over $1,750). Knowing that they would never reimburse us for the broken porcelain, we had only claimed the chairs (as mentioned, they had wrapped and packaged the chairs themselves). CA-NY Express cares as little about your belongings as they do about customer care. Don't be fooled like us and hire someone else.
L. A.
Jul 02, 2021
I was trying to move my daughters things to New York. I had contracted with another company that never showed up. I happened to see their truck which prompted me to phone. If I could give this company a 10+ I would. There was nothing about this entire experience I could be unhappy with. From the first call, speaking to Eric the move coordinator to the delivery, the experience was so professionally handled.

They provided me updates of where the delivery was during the journey east and when they expected to be in NY, and then kept me updated constantly to schedule the delivery, which was there when promised. They phoned to say they would arrive within 30 minutes, well within the time frame given. They were on time, they worked efficiently and were extremely respectful and accommodating. I can't thank them enough. PS I NEVER WRITE REVIEWS, but CA-NY express is truly the way to go!
Selena L.
Jun 15, 2021
I don't write review in general, but I wanted to write one for this company because I was pleasantly surprised by how smooth the move was. I moved from SF to NY. I researched a lot of companies and most places were quoting me $7K+. Ultimately, I decided to go with CA-NY because all my stuff was not worth that much (we didn't move major items like tv, mattress, furnitures).

This place quoted me under 2K, which is crazy low compare to all other companies, so I was expecting everything to go wrong. But nothing went wrong! Crew came on time for both pick up and delivery. I was told I would get a window of delivery between 7-14 days from pick up, but they were actually really communicative and I was able to book a specific date for the delivery once my items arrived in New York.

It was also really nice to get a daily email of where your items are each day. Overall, if you are a young couple like us, and didn't have stuff that was worth that much, this company really makes sense and there were no hiccups in between.
Marre V.
May 26, 2021
Moved from San Francisco to New York and had a terrible experience with this company -- they broke almost all of my furniture. When the movers showed up to the SF apartment, they were incredibly sloppy and kept dropping heavy items on the hardwood floor. The crew took a very long time to empty the apartment (5 hours for a one bedroom apartment, of which everything was packed in boxes prior to their arrival).

They hadn't even gotten out of the door when they had already broken a large book shelf by dropping it down the stairs. When the remaining furniture arrived to NYC, a large, sturdy marble table top had shattered into pieces, a desk was severely damaged and a media cabinet had a hole in it. The wardrobe boxes looked like an elephant had sat on them. The NYC crew was extremely friendly and fast, which was the only pleasant part of this experience.
Robin K.
Jan 21, 2021
I am extremely pleased that I chose this moving company to handle my cross country move. From start to finish it was a very classy job. Ron, my moving consultant, was very pleasant, accurate and efficient. He came from SF to my storage unit in Sonoma for an in-person consultation and was able to give me a quote on the spot. He explained that the quote would be affected by additional items and it was but that was no surprise.

It was still the lowest quote I received by several thousand dollars. Ron sent me email links to articles on the moveeast.com website explaining all aspects of the move from start to finish. I felt very well educated. On his advice, I purchased move insurance for my furniture in case of breakage. The crew showed up on time and packed my things quickly and very carefully.

I was kept informed of the progress of of the shipment and delivery was soon after the earliest delivery date. The crew on the NJ end was just as efficient and careful. A few items broke (mid century furniture so fragile) but they are insured to full replacement value so NBD. Ron and each crew were respectful of mask wearing, social distancing and hand washing. All in all if you are contemplating a coast to coast move I recommend you call them and get a quote.
Roman R.
Dec 15, 2020
CA-NY was very professional and responsive to all my needs. They guaranteed a move when their competitors did not. They were very competitive on price. They met my needs and communicated along the way, even adjusting a price when I questioned something. So I don't think you'll go wrong with these great movers!
Marta Chierego
Nov 29, 2020
I could not be happier with the service. I was lucky a friend who moved from NYC to LA recommended this company to me. From the first email, the entire team was very responsive, clear and professional. On moving day, the team was excellent. Corteous, on time and very mindful. They packed items that needed extra safety and made the whole process very smooth.

Communication re: delivery was frequent and timely and the delivery was arranged easily and went through very well. I guess my most valuable piece of feedback is: at least in NYC, moving companies have a terrible reputation, always trying to swindle you by being overly strict/opaque re: inventory changes etc. This company was the exact opposite. I trusted them every step of the way and I am glad to report all my stuff is intact now that the move is complete. Highly recommended!
Morgan S.
Oct 19, 2020
1) I was given a false quote (even though I asked if I could send pictures to help with the quote) 2) The move cost much more than the quote (quote was $2000 actual was 4500)(I was never told a ball park of how much more the move would be or what I could do to make the move less expensive) 3) The movers left an object and then were late to pick it up which greatly inconvenienced my friend who was doing me a huge favor. 4) the day of my move - the most important time to talk to someone- everyone was MIA 5) In general no one has reached out to me or been proactive about resolving things 5) My things left a full week after they were supposed to missing at least 3 trucks they could have been on 6) I never received an apology or even just an acknowledgment of what happened 7) they lost a bench and eventualy returned it 2 months late 8) they offered 150 off the move in general terrible experience
Joshua N.
Sep 27, 2020
I am updating my review, not due to a change in service, the initial reaction was correct, however, after 3 years, the company hired a new customer service manager and he reached out to me to inquire into my negative review. I took a step back and thought it was some type of phishing scam, but I spoke with Jonathan and he simply asked me what my experience was and why I posted a one star review.

He listened and understood the issue and acknowledged that we were wronged. This is all I wanted from the beginning, someone to listen, express empathy and apologize. This type of follow up service, regardless of the wrong done, is something we lack today and I believe under his management, the moving company will be more ethical and conscious of environmental waste from the wasteful use of paper and boxes.
Kristi O.
Jul 16, 2019
You get what you pay for. These guys cost thousands less than other cross-country movers. I knew there was a good chance they wouldn't be very good. And indeed: The movers were 2 hours late, causing me to almost miss a job interview. Upon delivery, 2 pieces of furniture arrived severely damaged. I will say they did try to make it right and the customer service was easy to deal with.

Just read the fine print - they do NOT cover IKEA Furniture, even if they wrapped it and broke it. Also the minimum insurance isn't much for the damage. If you don't have a lot of stuff and are willing to take a risk, go for it. But if you have anything valuable, they are not trustworthy and shouldn't be used.
Stephen C.
Jul 25, 2017
Everyone we dealt with was nice enough, and I never doubted that they had the best of intentions, but in the end, they did a pretty bad job. I think they're just not a well-run organization. Lots of items arrived in bad shape. They literally snapped our couch. It's made out of solid walnut, and somehow they cracked the back right off it. I'm not even sure how that's possible--it must have either been dropped out the back of a truck or used as the base of a 30 food pyramid of furniture.

Real bummer since they charged us extra to wrap and ship it due to its length. Beyond that, they broke: - The wheels on our filing cabinet. - Our drafting table. It arrived with pieces unscrewed and removed, I'm convinced they broke them and were embarrassed and figured it didn't look quite as bad with the pieces missing entirely. - Lots of thing in boxes.

I think we may have underestimated just how much they get thrown / dropped during moving. - Some of the more delicate components on my bike Other annoyances: when they arrived for delivery, they casually mentioned that the couch was still in California. The guy wasn't sure why, but said they'd call to schedule delivery later. Over a week later, we still hadn't heard anything, so we called them.

No one knew where it was, they just kept telling us they'd call us back when they knew more. It took a few more days before they tracked it down and told us they were ready to deliver it. Made an appointment for between 9-10am. At 10, they bumped the estimate to noon. They delivered it at 5pm, and I spent the entire day at home waiting. Anyhow, I'm planning on getting in touch with them about the broken stuff.

Not sure how that's going to go, but I'll update this review with the rest of the story once I find out. UPDATE: They pay by weight for broken stuff, so we didn't get much. ~$100 for the broken couch. Even worse, for boxes, they don't have time to weigh them so they just guess an average weigh based on the box size. I think we got like $5 or something for those. Basically had to just eat the cost and buy new stuff.