Bekins Van Lines

They are totally unprofessional! They never showed up with the appropriate number of people and lost all my friends 30 boxes of personal, cherished items.

I'm in the military so I've done a lot of moves. Edin, Henry, Alberto, and Heidy were fantastic! Professional at all times they not only did a fantastic job, I have never seen a group work so tirelessly and not take breaks.even on a day where it was nearly 100 out. Such a great experience!

I've moved 6 times with professional movers in the last 7 years, so Ive seen a lot of crews. The Vanessa Gonzales crew I had yesterday had great communication, professional packing, quick work, and treated my things with great care. Without question, the best crew I've seen! I haven't received my things yet so I don't know if there was any damage and there's only so much you can do when moving across the US. But I feel confident with a crew like this!

Bekins was responsive and made everything about this move easy. Ricky and his team took great care with my furniture and even wrapped my front door to make sure that they didn't scratch it. I highly recommend this company and be sure to ask for Ricky!

I'm a military member and deal with frequent moves. Ricky and his crew were by far the best I've ever worked with. They were polite, efficient and effective throughout the entire process. Would absolutely seek them out again for future moves.

The military selected BEKINS for me, but I wanted to say that Manuel and his partner did a great job moving my stuff into non temporary storage. They were very clean and called 20 minutes before they arrived. They were quick, polite, and checked with me for everything. I enjoyed getting to know them while they were packing my things. Very professional and I would recommend them to anyone.

Ana, Pedro, Alberto, & Henry were the team that packed up my home on 04/22/22. They were all consummate professionals! Very polite, attentive, caring, & patient. They certainly deserve much praise/admiration and they make Bekins look good!

The team was outstanding. Ana, Pedro, Henry, and Alberto arrived on time, we're extremely courteous throughout the job, and finished extremely quickly. We would recommend them to everyone.

Completed my move in today. The team of gentlemen led by Ricky were fantastic. They took care of my precious items that I had not seen in 4 years. My shipment was missing 5+ large items. Ricky eased my anxiety, and immediately initiated the notification process by elevating the issue by phone. He took the time to reassure me and even guided me in reevaluating the delivered items & log entries. Thank you for your time, care, patience, professionalism and validating my concerns. Thank you!

I had an extremely positive experience with using Bekins Moving Solutions for my recent local move. The movers were professional and showed up on time, even though we were in the midst of a snow storm. The movers wrapped my items very well and ensured that all of my furniture arrived without any damage. They also did a great job unloading and placing the furniture where I wanted it, in my new place. I highly recommend Bekins Moving Solutions!

Stay away from this company. Items received were broken and missing. Also, I had my items in storage in Livermore and the "Con artist" wanted to charge me for things that were not in my contract. They are horrible. The manager is rude and his assistants do whatever he says. No customer service and incompetent leadership! Run for the hills as fast as you can!

Bekins handled my move from the Bay Area to Reno. When I first had Cameron Ebersole come out for the estimate, I made sure he knew I wanted the truck to be just my stuff only! I had interviewed several other movers and found they take multiple loads and I did not want that, so I was fine with paying way more for that. He did a estimate that day and came up with just under 10 grand.

The first day 3 men came to do all the packing, that went very well and I tipped each of them $50. The next day was the loading day and I found out that another family's stuff was going on the truck, Ehh. When I called to complain, the lady said there was nothing in the contract that specified that. so much for a verbal agreement! I was ticked!

Then I was told that they would drop of there stuff first since it was in the very back of the truck. I didn't care for the driver at all, he had major attitude like that high and mighty personality and nothing to back it up, what a loser! I tipped the other 3 men $50 again. Then a day for the drive up and they were to do delivery the next day.

I assumed it would be the same men because they knew where all my very valuable antiques were packed. But when they showed up it was contracted men from Reno. The jerky driver showed up one hour late and the movers were outside waiting. Too much partying it up at Boomtown! Super annoying and the other people's stuff was STILL on there so they had to use the middle door :( The 3 movers from Reno were really hard workers and we fed them lunch even the jerk driver, and gave them drinks all day long because it was soooo hot.

They broke a beautiful glass and stone table that I had for 30 years and damaged a 100 year old desk from my great grandmother. The truck must have been baking in the heat :( I really liked one of the Reno movers and am using him to help move stuff to another home. Again I tipped the 3 guys $50 and they were so thankful. One of them said, "No one ever tips" I was very surprised especially when they work so hard.

The driver didn't get squat from me. My daughters even thought he was rude, so I know it wasn't just to me. Anyway be careful if you hire this company, I was lied to about many things and I wasn't sharp enough to read the "fine print". The move cost me close to 11 grand in end plus the $450 in tips.

I have been a life long customer of Bekins, both for moving and for storage. My most recent experience ran into a snag that I thought would mean a costly delay, but the folks at Bekins stepped up the plate and got the van rolling again! The driver, Osman Alvarez, was first class, as was his helper, Roberto. I can't say enough good things about them, especially in light of the fact that they turned a bad situation into a good one (and with dignity, respect and the upmost of care.) I'll use them in the future, no question!

I used Bekins when I moved from Martinez to Hayward. I've moved at least 10 times in my life and this was by far, the worst move ever. They: 1. Waited until the day of the move to tell me they needed another $500 because they under estimated the amount of stuff I had to move. I told them to go away and I would find someone else but I wasn't paying another cent above the confirmed estimate they gave me three weeks before.

They relented four hours later and proceeded with the move. 2. They didn't have enough movers or a large enough truck so it took 12 hours to pack and six hours to load. It took another six hours to unload and they didn't finish until 3 am. 3. The movers were loud and slow. 4. They broke or damaged my furniture. 5. They didn't move two closets and a rolled up carpet.

I had to with hold $447 of the final payment before they would complete the move. 6. They left all their trash in my old house and I had to clean it up. I could go on but bottom line - NEVER, EVER, EVER USE THESE GUYS!

Horrible, doesn't even deserve a fraction of a star. The company sold our appointment to a smaller no name untraceable company comprised of lazy and careless idiots after they charged our card. They quoted us at $500 but by the time the move was over, they charged us for additional items we never agreed to calling them 'material fees'.

The total bill came out to $900. Prior to them picking up our stuff, we had boxed and wrapped the appropriate items. They insisted on wrapping and boxing the TV and would not move us unless we agreed. In a haste to move, we let them pack ONE ITEM. Where they proceeded to cut up 3 boxes to build a bigger box to wrap around the TV. When they moved our furniture into our new apartment - they took part of the ceiling by carelessly handling my bookshelf thus causing damage to the bookshelf itself.

They chipped my NEW coffee table and practically ripped the door off of my stand alone bathroom cabinet. A day later our card was charged for the mileage, using a 3rd party company and material fees for the 3 boxes they destroyed and the tape used to wrap the TV. HORRIBLE. All caps. Hands down the worse.

I used this company early this month (Jan 2010) and they damaged my walls, ceilings, and dresser. Now they only want to pay me $30 to fix the damages. I am very unhappy, don't use them.