Allied Van Lines Agent - A.B.C. Moving & Storage

Critical: Professionalism Scheduled an appointment and they didn't show up. Won't be able to reschedule for another week. Not very professional.

This is my 2nd move with WTS. Each one was as good as it gets. Extremely professional and courteous team - top to bottom. The first move was local. This recent move was a challenge - load, unload to storage, reload from storage, move across the state and unload at our new house. Roughly 10 tons. No issues at all. No breakage, no dings, no dents. Each promise date was met. And the packing/wrapping was top notch. HIGHLY recommended.

I'm a driver for another agent out of New York that has handled moves lead by Westheimer many times. I must say, they are VERY organized and even more so professional as well as polite and courteous. So many moving companies out there are what I call "horror story moving companies". Not these guys. On top of that, they've always been so kind to me any time I've been to their warehouse to pick up shipments and always have all the details for me to make it a painless experience.

I know it shows itself to their customers as well because they're always in a great mood when I arrive and always tell me how pleasant their experience was. I highly recommend Westheimer for any move!

Our driver Marvin Spikes showed up on time with his loading crew. They quickly and carefully loaded our furnishings. Delivery was on time. I paid the locked in binding contract price. No damage to our stuff. I was really pleased with the beginning to end service. Qell worth the money.

I had called at least 5 moving companies to get quotes for a move. The salesman from Westheimer sent over to do my quote (Dale) was very pleasant and was knowledgeable about the move details. He gave me a sense of trust. Then I talked with Angie who works in the office and she was very helpful, pleasant and responsive. The drivers they sent to do my move (Luis and Marie) were very efficient, patient and professional.

They arrived on time, respected my property on both my old home and my new home. I would highly recommend using Westheimer for your next local move or your out of state move. No complaints!

This was the easiest and most professional moving experience I have ever had. The movers work efficiently and carefully. I am beyond grateful and satisfied. I am very happy we chose Westheimer Transfer and Storage to help get us settled into our new home. Thank you to all of the movers for the kindness and hard work. The effort is much appreciated.

Westheimer Transfer & Storage absolutely exceeded my expectations. They were ver but proactive in following up on all the details. I had to reschedule packing/loading and delivery dates a few times, but they were on top of it and able to fit me in. The movers themselves are now like family to me. They were extremely professional, but also so much fun! They went above and beyond. I'm so grateful for their excellent and careful service.

We had a great experience with our move from start to finish. We were moving our whole home from Houston, TX to Boston, MA. Getting a quote was easy, and it was binding and accurate (we did not go over our quoted price). Working with Angie to coordinate the logistics was great, she was super responsive and was always able to immediately answer all of our questions.

The driver was Garcia who was accessible throughout the long trip to keep us updated on the ETA of our things, and he went above and beyond to deliver our stuff on a day that was more convenient for us. The moving team took great care to make sure our stuff was wrapped carefully, and laid down carpets to protect our floors. We did have a couple cheap items with very minor damage and our set of bolts was lost that was used to assemble to table legs to our dining table. Both of those things were easily fixed. We had no major damage to any of our other furniture or fragile items. We would not hesitate to use them again.

From 2008-2017, on average, I moved more than once per year and usually acquired the help of moving companies. My most recent move (and hopefully the last one for some time), was in Dec. 2020. I used Westheimer Transfer & Storage, and I can honestly say that I have never been more pleased with a moving company. They were on time (even a few minutes early) and were extremely professional.

They took great care of the items that were valuable and wrapped any items that could possibly be damaged in the move. The best part was that it was not done at the expense of time. They moved quickly, but with great care. It was without a doubt the best experience I have ever had with a moving company. I would use them again in an instant, and would recommend every one else to do so as well!

The crews at both the load and unload were professional, courteous and efficient. Everything arrived the same way it left with no problems. The only disappointment was it took a week to be delivered, a few days longer than we hoped.